Account Strategist, Small Business Solutions Engage

1 Month ago • 2 Years + • Business Development • Marketing

Job Summary

Job Description

This Account Strategist role within Google Customer Solutions focuses on driving growth for small and medium-sized businesses (SMBs) by leveraging Google Ads. Responsibilities include delivering against ambitious quarterly goals, building strong client relationships through phone calls and email consultations, and advising clients on optimizing their Google Ads investments. The role requires understanding client growth drivers, identifying opportunities, managing risks, and developing quarterly plans. The successful candidate will possess strong communication, analytical, and relationship-building skills, along with experience in advertising sales, marketing, or consulting. They will work to achieve customer business and marketing objectives, providing exceptional customer experience and shaping the future of innovation for clients and Google.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising sales/strategy, marketing, consulting, or media
  • Fluent English communication
  • Achieve client success via business techniques
  • Deliver against ambitious growth goals
Good to have:
  • Experience managing digital advertising campaigns
  • Knowledge of online marketing strategy

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising sales and strategy, marketing, consulting, or media.
  • Ability to communicate in English fluently to support client relationships in this region.

Preferred qualifications:

  • Experience in assessing and achieving client success via business techniques, including effective questioning, objection handling, engaging narratives, storytelling and engaged promoting.
  • Experience in managing digital advertising campaigns and performance marketing.
  • Knowledge of online marketing strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the direction and the strategy for how their advertising can reach thousands of users. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the return on their Google Ads investment.
  • Own a portfolio of small businesses by understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.

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