Affiliate Program Backoffice

1 Month ago • 3 Years +

About the job

Job Description

As an Affiliate Program Backoffice, you'll be responsible for overseeing the technical back-end of our affiliate program and managing partner websites. Your expertise in managing affiliate platforms and websites, especially WordPress, will be crucial in ensuring optimal performance, functionality, and user experience. This role requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with various teams. **Key Responsibilities:** * **Affiliate Program Management:** Oversee the technical back-end of the affiliate program, managing affiliate platforms, setting up accounts, tracking systems, and reporting tools. Work closely with the Affiliate Marketing Manager to optimize affiliate performance. * **Website Management:** Manage and maintain company websites built on WordPress, ensuring they are up-to-date, secure, and optimized for performance. Update content, plugins, and themes, ensuring website functionality and usability. Monitor performance, analytics, and user feedback to identify and address issues. * **Technical Support and Troubleshooting:** Provide technical support for affiliate program users and website users. Troubleshoot and resolve technical issues related to websites and the affiliate program. Collaborate with IT and development teams to implement solutions and improvements. * **Performance Monitoring and Reporting:** Track, measure, and report on key performance indicators (KPIs) for the affiliate program and websites. Use data and analytics to identify trends, insights, and opportunities for optimization. Prepare detailed reports and presentations for internal stakeholders. * **Collaboration and Coordination:** Work closely with cross-functional teams, including marketing, content, design, and IT, to support website and affiliate program initiatives. Coordinate with external vendors and partners as needed for technical support and development.
Must have:
  • 3+ years of experience managing affiliate programs and websites
  • Strong technical skills and experience with affiliate marketing platforms
  • Proficiency in WordPress
  • Knowledge of SEO best practices and website analytics tools
  • Advanced knowledge of computers and Windows Office Programs
  • Excellent written and verbal communication skills
Good to have:
  • Past experience with affiliate programs like IncomeAcees, NetRefer, CellExpert, MyAffiliates, or mediacle
  • Bachelor's degree in Marketing, Information Technology, or a related field
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We are seeking a versatile and experienced Affiliate Program and Website Manager to oversee the technical back-end of our affiliate program and manage partners websites. The ideal candidate will have expertise in managing affiliate platforms and websites, particularly WordPress, ensuring optimal performance, functionality, and user experience. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with various teams.

What You'll Do

General: 

  • Prepare weekly, monthly, quarterly and yearly reports 

 

Budget & Finance: 

  • Responsible for the relevant parts of the end of the monthly Partners marketing & finance process. 

  • Work according to the marketing budget, ensuring efficient allocation of resources across initiatives. 

 

Affiliate Program Management: 

  • Oversee the technical back-end of the affiliate program, ensuring smooth operation and functionality. 

  • Manage the affiliate platform, including setting up and maintaining affiliate accounts, tracking systems, and reporting tools. 

  • Work closely with the Affiliate Marketing Manager to support affiliate recruitment, onboarding, and performance optimization. 

  • Troubleshoot and resolve any technical issues related to the affiliate program. 

 

Website Management: 

  • Manage and maintain company websites, primarily built on WordPress, ensuring they are up-to-date, secure, and optimized for performance. 

  • Update website content, plugins, and themes as needed. 

  • Ensure website functionality and usability, implementing best practices for SEO and user experience. 

  • Monitor website performance, analytics, and user feedback to identify and address issues. 

 

Technical Support and Troubleshooting: 

  • Provide technical support for affiliate program users and website users. 

  • Troubleshoot and resolve any technical issues related to websites and the affiliate program. 

  • Collaborate with IT and development teams to implement technical solutions and improvements. 

 

Performance Monitoring and Reporting: 

  • Track, measure, and report on key performance indicators (KPIs) for the affiliate program and websites. 

  • Use data and analytics to identify trends, insights, and opportunities for optimization. 

  • Prepare detailed reports and presentations for internal stakeholders. 

 

Collaboration and Coordination: 

  • Work closely with cross-functional teams, including marketing, content, design, and IT, to support website and affiliate program initiatives. 

  • Coordinate with external vendors and partners as needed for technical support and development. 

 

Continuous Improvement: 

  • Stay updated with the latest trends, technologies, and best practices in affiliate marketing, website management, and WordPress. 

  • Identify and implement new tools and technologies to enhance the performance and functionality of the affiliate program and websites. 

  • Continuously test and iterate on strategies to improve user experience and program efficiency. 

What We're Looking For

  • This is a hands-on position. 

  • Reary to work overtime with partners from different time-zone. 

  • Excellent written and verbal communication skills. 

  • Bachelor's degree in Marketing, Information Technology, or a related field. 

  • 3+ years of experience in managing affiliate programs and websites, particularly WordPress. 

  • Strong technical skills and experience with affiliate marketing platforms and website management. 

  • Proficiency in WordPress, including theme and plugin management, content updates, and troubleshooting. 

  • Past experience with any of the next affiliation programs, is an advantage: IncomeAcees, NetRefer, CellExpert, MyAffiliates or mediacle. 

  • Knowledge of SEO best practices and website analytics tools (e.g., Google Analytics). Hybrid job. 3 day’s at the office. 

  • Advanced knowledge of computers and Windows Office Programs. 

  • Highly developed verbal, interpersonal, and written communication skills and able to relate to others, and maintain a friendly, professional, and courteous demeanor while assisting members and co-workers throughout the day. 

  • Demonstrated accuracy with consistent attention to detail. 

  • Possess independent judgment, discretion, and initiative in the absence of specific directions from management 

  • Thrives in a fast-paced, dynamic work environment and can work effectively and efficiently while maintaining a high level of member service 

  • Organized with excellent time-management skills 

Company Summary

Aristocrat Interactive  

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

Travel Expectations

None
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About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day.  


Come and join us – let’s play!


𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘭𝘦𝘳𝘵 𝘵𝘰 𝘴𝘤𝘢𝘮𝘴 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴. 𝘈𝘯𝘺 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘳𝘦𝘨𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘢𝘵 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘰𝘳 𝘪𝘵𝘴 𝘴𝘶𝘣𝘴𝘪𝘥𝘪𝘢𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘤𝘰𝘮𝘦 𝘧𝘳𝘰𝘮 𝘢𝘯 @𝘢𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵.𝘤𝘰𝘮, @𝘣𝘪𝘨𝘧𝘪𝘴𝘩𝘨𝘢𝘮𝘦𝘴.𝘤𝘰𝘮, @𝘱𝘪𝘹𝘦𝘭𝘶𝘯𝘪𝘵𝘦𝘥.𝘤𝘰𝘮, 𝘰𝘳 @𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘮𝘢𝘥𝘯𝘦𝘴𝘴.𝘤𝘰𝘮 𝘦𝘮𝘢𝘪𝘭 𝘢𝘥𝘥𝘳𝘦𝘴𝘴. 𝘍𝘳𝘰𝘮 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘵𝘪𝘮𝘦, 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘮𝘢𝘺 𝘶𝘴𝘦 𝘢𝘯 𝘦𝘹𝘵𝘦𝘳𝘯𝘢𝘭 𝘢𝘨𝘦𝘯𝘤𝘺 𝘧𝘰𝘳 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘩𝘰𝘸𝘦𝘷𝘦𝘳 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘯𝘦𝘷𝘦𝘳 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘢𝘯𝘺 𝘴𝘰𝘳𝘵.

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