Associate Director, GTM Strategy and Operations

1 Month ago • 10 Years + • Operations

Job Summary

Job Description

The Associate Director, GTM Strategy & Ops, will lead and optimize global expansion operations, ensuring seamless scaling of services into new markets. This role involves managing cross-functional initiatives, streamlining processes, and providing strategic insights to drive operational efficiency. It requires a strong operational background, exceptional project management skills, and the ability to navigate the complexities of global expansion in a fast-paced, dynamic environment.
Must have:
  • Lead and manage operational initiatives for global expansion into new markets.
  • Develop and implement scalable processes aligned with growth objectives.
  • Collaborate with cross-functional teams for smooth market entry and service delivery.
  • Analyze market-specific operational needs and implement localization solutions.
  • Oversee operational aspects of onboarding new international clients and partners.
  • Manage coordination of resources, budgets, and timelines for expansion projects.
  • Drive continuous improvement of operational workflows and identify efficiencies.
  • Provide insights to senior leadership on expansion progress, risks, and opportunities.
  • Establish KPIs and track operational performance across new regions.
  • Lead and mentor a team of operations professionals.
  • 10+ years of experience in operations management, with 4+ years in a senior global expansion role.
  • 3-5 years of experience managing and leading a team.
  • Proven experience managing complex, multi-functional projects in high-growth environments.
  • Strong operational and project management skills, scaling operations internationally.
  • Expertise in building and optimizing processes for efficiency and scalability.
  • Ability to work cross-functionally with diverse teams.
  • Excellent problem-solving skills for identifying operational risks and developing mitigation strategies.
  • Strong leadership experience with a track record of managing high-performing teams.
Perks:
  • Stock grant opportunities
  • Additional perks and benefits based on employment status and country
  • Flexibility of remote work
  • Optional WeWork access

Job Details

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Associate Director, GTM Strategy & Ops, will lead and optimize the operations of our global expansion efforts, ensuring seamless scaling of Deel’s services into new markets. You will manage cross-functional initiatives, streamline processes, and provide strategic insights to drive operational efficiency. This role requires a strong operational background, exceptional project management skills, and the ability to navigate the complexities of global expansion in a fast-paced, dynamic environment.

Responsibilities

  • Lead and manage operational initiatives for Deel’s global expansion into new markets, ensuring smooth execution and timely delivery.
  • Develop and implement scalable processes that align with Deel’s growth objectives in new regions.
  • Collaborate with cross-functional teams (sales, legal, HR, finance, and product) to ensure smooth market entry and service delivery.
  • Analyze market-specific operational needs and implement solutions that support localization and compliance requirements.
  • Oversee the operational aspects of onboarding new international clients and partners, ensuring a seamless customer experience.
  • Manage the coordination of resources, budgets, and timelines for expansion projects.
  • Drive continuous improvement of operational workflows, identifying and implementing efficiencies.
  • Provide insights to senior leadership on expansion progress, risks, and opportunities.
  • Establish KPIs and track operational performance across new regions to measure success and identify areas for improvement.
  • Lead and mentor a team of operations professionals, ensuring professional development and high performance.

Qualifications

  • 10+ years of experience in operations management, with at least 4 years in a senior role overseeing global expansion or market entry.
  • At least 3-5 years of experience managing and leading a team, with a proven ability to guide, mentor, and develop team members in a leadership capacity.
  • Proven experience managing complex, multi-functional projects in high-growth, global environments.
  • Strong operational and project management skills, with experience scaling operations across international markets.
  • Expertise in building and optimizing processes for efficiency and scalability.
  • Ability to work cross-functionally with diverse teams (sales, legal, finance, HR, product, etc.).
  • Excellent problem-solving skills and experience identifying operational risks and developing mitigation strategies.
  • Strong leadership experience, with a track record of managing and developing high-performing teams.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

*Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.*

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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