Business Analysis Manager | Financial Crime Unit (Process Stream)

Job Description & Summary

The Financial Crime Unit (FCU) Process Stream comprises over 60 members. We support clients (mostly in the financial services industry) in their operations in an increasingly challenging business environment – global economic uncertainty, ramped-up regulatory and legal requirements, as well as unprecedented operational and technological headwinds. We help clients transform their processes and operating models by implementing strategies meant to reduce operational complexity through streamlining processes, optimization of technology and efficient use of resources. As the Process Stream we help our clients re-imagine “what is possible” and build sustainable business models that can be adapted to the requirements of specific industries.

We are looking for:

Business Analysis Manager

Your future role:

• Lead projects and oversee workstreams focused on software implementation, process improvement, and business analysis domains.

• Foster strong relationships with internal and client stakeholders, ensuring seamless communication across all functional areas.

• Contribute to customer-facing teams, ensuring overall success in sales processes and implementation projects.

• Cultivate positive, long-term partnerships with clients by providing them with unparalleled knowledge, expertise, and state-of-the-art technology solutions.

• Provide valuable insights and cost estimations to support project scoping, planning, and budgeting.

• Effectively communicate project progress, metrics, issues, and risks to stakeholders, fostering transparency and trust.

• Rapidly gain proficiency in our proprietary managed services platform to facilitate workshops, elicit client needs, perform requirements engineering tasks, and oversee system configuration and implementation.

• Independently collaborate with clients, leading teams of business analysts during software implementation projects, while managing internal and external stakeholders.

• Foster collaboration with cross-functional teams including DMS Product Development, Quality Assurance, Technology, and Robotic Process Automation.

• Challenge the status quo by utilizing a fact-based, objective mindset, both with clients and internally to optimize our ways of working.

Apply if you have:

• Possess strong technical skills and familiarity with software technology.

• Exceptional verbal, public speaking, and written communication skills, with a knack for documenting results effectively.

• Proven ability to provide clear, concise instructions, simplify complex concepts, and maintain a professional presentation style.

• Demonstrated ability to act independently, prioritize tasks, and excel under pressure.

• 5+ years of experience in Project Management (both waterfall and agile), Business Analysis, or Consulting roles focused on technology and process optimization.

• Track record of successfully leading and developing teams.

• Working knowledge of Product Lifecycle Management principles and Agile development frameworks.

• Proven experience in managing people and building relationships with clients

• Business literacy and the ability to comprehend organizational processes and dynamics, including transformation and change management.

• Fluency in both spoken and written English (German language skills would be a plus).

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, 
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,  
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• CV verification,
• HC screening call,
• Meeting or call with 1 or 2 of our managers/ senior managers,
• Case study with 1 or 2 of our managers/ senior managers.

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