Cast Scheduler (Contract end at 31 Jan 2026)

Cast Scheduler will produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.

Job Responsibilities:

• Produce & amend rosters for frontline Cast Members based on business demands and ad-hoc changes.

• Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations and company.

• Provide labor reports and scheduling related information to LOBs and partners on a regular basis.

• Work closely with clients to identify and support scheduling best practices ensuring consistent application of company policy and procedure.

Requirements:

• Bachelor degree in Business Management, Finance, Human Resources or related disciplines.

• Knowledge in frontline operations is preferred.

• Minimum of 1-year relevant work experience, experience in labor scheduling is preferred.

• Ability to work in fast-paced environment with tight deadlines.

• Strong communication, interpersonal, influencing and negotiation skills.

• Self-directed, self-starter, detail-oriented and team player.

• Proficient in MS office applications. Proficient in SAP is a plus.

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