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People Operations Manager

England, United Kingdom (Hybrid)

People Operations Manager

3 Weeks ago • 3 Years + • Operations • Human Resource

About the job

10 skills required for this role

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budget-management

scalability

benefits-administration

hris-human-resource-information-systems

onboarding-process

employee-satisfaction

cross-functional

legal-compliance

talent-acquisition

problem-solving

Job Description

The People Operations Manager at VoucherCodes plays a crucial role in managing the day-to-day HR operations, focusing on a seamless employee lifecycle. Responsibilities include coordinating recruitment, developing onboarding processes, managing offboarding, optimizing HR processes and policies, partnering with line managers on employee relations, driving employee engagement, and providing data-driven insights. This role requires strong HR knowledge, UK employment law expertise, and excellent communication and problem-solving skills. The ideal candidate will be proactive, solution-oriented, and comfortable working independently and as part of a team. Supporting both salaried and remote workers, this position demands operational excellence and a people-centric approach.

Must have:

3+ years HR/People Ops experience
UK employment law knowledge
HRIS experience
Excellent problem-solving skills
Strong communication & interpersonal skills
Proactive and solution-oriented

Good to have:

Performance management experience
Compensation & benefits administration knowledge

Perks:

Personal development time
Hybrid working
Pension
Cycle to work scheme
Gym scheme
Private medical insurance
Employee Assistance Programme
Free lunch (in-office)
Regular social events
Enhanced parental leave

Description

Position at RetailMeNot

The role

With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site, saving customers time and money on their purchases. Partnered with big brands like adidas, Samsung, John Lewis, Travelodge and Domino's Pizza, we receive over 8 million visits per month. Right now, we’re looking for a People Operations Manager to join our People team.

Reporting into the Director of People & Culture, you’ll play a key role in managing the day-to-day operations of the HR function, with a focus on creating a seamless, end to end employee & worker life cycle. You will work closely with People Managers and other cross-functional teams to ensure our people operations are effective, compliant, and aligned with our company values. Supporting both our salaried employees and remote worker team, this is a hands-on position that requires a blend of operational expertise and people-centered thinking. This is a fantastic opportunity for somebody who thrives working in an innovative, fast paced, tech company.

What you’ll do

Employee life cycle management

Co-ordinate the selection and recruitment of top talent for salaried and variable roles, managing the end to end candidate journey and holding interviews
Develop strong relationships with hiring managers to fully understand resourcing needs and collaborate with them on the hiring process
Deliver a smooth and engaging onboarding process for new hires, ensuring they feel welcomed and supported
Manage offboarding and exit processes, conducting exit interviews and ensuring a positive transition for departing employees.

People Operations Strategy & Process Optimisation:

Drive continuous improvement of people operations processes, policies, and systems to ensure efficiency and scalability
Develop and maintain HR policies and procedures in line with legal compliance and best practices

Employee Relations & Engagement:

Partner with line managers to provide guidance on basic UK ER issues (eg performance management, absence), flagging and escalating issues where necessary
Work with the People team to identify trends in employee engagement and performance, and develop actionable insights to drive employee satisfaction and retention
Collaborate with Line Managers to deliver an engaging and impactful L&D program to maximise engagement and performance

Data-Driven Insights & Reporting:

Analyze and improve the approach to people metrics to inform decisions and strategies
Own and optimise the people budget for the remote worker team, tracking and maximising productivity and output

What we need from you

3+ years of experience in HR/People Operations
Strong knowledge of HR best practices, UK employment law and people management tools
Experience using and leveraging an HRIS
Excellent problem-solving, organisational, and multitasking skills
Ability to manage competing priorities and handle confidential and sensitive information with discretion
Strong interpersonal and communication skills with the ability to influence and build relationships at all levels of the organisation
Proactive, solution-oriented mindset with the ability to work independently and as part of a team
Knowledge of performance management, compensation planning, and benefits administration is a plus

What you’ll get from us

A supportive, inclusive culture; we care about each other, our customers and our planet
Two uninterrupted hours a week dedicated to your personal development
The flexibility to get that perfect work/life balance with hybrid working
Pension
Cycle to work scheme
Gym scheme
Private medical insurance
Employee Assistance Programme
Free lunch from JustEat for Business each day you’re in the office
Regular social events
Enhanced parental leave

Join us at our bright, spacious open-plan office. Situated in the heart of London, we occupy all three floors of Yeoman House in Clerkenwell. The area is home to a wonderful array of cafés, restaurants, pubs and galleries. For the more adventurous, there's some of the best street food London has to offer right on our doorstep. We don’t expect you to be in the office every day - there’s plenty of flexibility so you can achieve a great work/life balance.

So, what's next?

To apply, please send us your CV with a 200-300 word covering letter outlining why this role and VoucherCodes appeal to you (remember we’ll also have your CV so use this space to tell us what you’re excited about rather than what you’ve already achieved).

VoucherCodes is part of Ziff Davis. Ziff Davis (Nasdaq: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech. We aspire to build a sustainable, profitable and growing enterprise — and much of this is dependent on the calibre of people, technology and culture that are all important parts of the transaction.

We are committed to equal employment opportunity regardless of race, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to ldn_hr@rmn.com.

Want to know more? Check out our careers page https://www.vouchercodes.co.uk/careers/

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