Commercial Account Manager – North America

2 Months ago • 2 Years + • Business Development

Job Summary

Job Description

As a Commercial Account Manager – NA at Relax Gaming, you'll cultivate strong relationships with Tier 1 and Tier 2 gaming operators in the US and Canada, driving revenue growth through strategic sales initiatives. Responsibilities include understanding operator needs, positioning games effectively, running marketing promotions, showcasing new game releases, analyzing game performance, providing forecasts, gathering customer feedback, ensuring regulatory compliance, and maintaining high customer service standards. You will travel for client meetings and industry events. The role requires deep industry knowledge, experience in the US/Ontario casino gaming sector, and strong B2B/B2C business understanding. Success depends on exceeding commercial targets, strong communication, and adaptability in a fast-paced environment.
Must have:
  • Deep industry knowledge and passion for gaming
  • 2+ years US/Ontario casino gaming experience
  • Strong B2B/B2C understanding
  • Excellent communication and negotiation skills
  • Results-driven with target exceeding history
  • Analytical skills and data interpretation
  • High customer service standards
  • Adaptability in a fast-moving industry
Good to have:
  • Operator experience
  • Knowledge of slots
Perks:
  • Attractive bonus scheme
  • Customary benefits

Job Details

We are seeking a motivated and results-driven Commercial Account Manager – NA to join our dynamic team in the gaming industry!

 

In this role, you will develop and maintain strong relationships with Tier 1 and Tier 2 operators, driving business growth through strategic sales initiatives. This position requires a blend of gaming and commercial expertise, enabling you to effectively communicate with both clients and internal teams. If you’re passionate about gaming and ready to make an impact in a fast-growing company, we want to hear from you! 

 

What You’ll Be Doing 

  • Cultivate strong partnerships with operators, understanding their needs and ensuring they get the most from Relax Gaming. 
  • Drive revenue growth by leveraging in-depth knowledge of our products and market trends. 
  • Work closely with operators to position games effectively and run impactful marketing promotions. 
  • Be the face of upcoming game releases and showcase the Relax Roadmap. 
  • Represent Relax and Silver Bullet content commercially, ensuring maximum visibility. 
  • Analyze game performance, provide forecasts, and deliver regular updates to the North America team. 
  • Gather customer feedback and market insights to help shape product development. 
  • Ensure compliance with industry regulations while keeping clients informed about platform updates. 
  • Maintain a high standard of professionalism and customer service in all interactions. 
  • Travel for client meetings and industry events to strengthen relationships and build new opportunities. 

 

What We’re Looking For 

  • Deep industry knowledge and a passion for staying ahead of trends. 
  • Strong understanding of slots and at least 2 years’ experience in the US/Ontario casino gaming sector. 
  • Operator experience? That’s a big plus! 
  • Solid grasp of both B2C and B2B business operations, including regulatory requirements. 
  • A team player with a proactive attitude and a love for gaming. 
  • Excellent organization, negotiation, and communication skills. 
  • A results-driven mindset with a history of exceeding commercial targets. 
  • Analytical skills and the ability to interpret performance data. 
  • Customer-focused with a commitment to top-tier service. 
  • Ability to adapt in a fast-moving industry. 
  • Willingness to travel as needed. 
  • Must hold a valid work permit or authorization to work in the US. 

 

Benefits: 

  • Attractive bonus scheme 
  • Customary benefits 

 

About Relax:  
Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, the Isle of Man and Gibraltar.  

 

We are now expanding into the US, creating yet another significant milestone in Relax already amazing history. 
 

Life at Relax  

This role is placed in Delaware, with a hybrid setup. 

Relax is at a very exciting growth stage as a company. However, we cherish our informal and flexible core atmosphere, where self-initiative, pride in what you do, and ambition to deliver the best results are key components. For the right person, there are endless opportunities for personal and professional development.  

 

We are starting with interviews right away, so be quick to apply!  

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About The Company

Relax Gaming Group was founded in 2010 with the goal of simplifying B2B content delivery for the modern iGaming landscape. With standardised pricing and collaboration central to its ethos, its recent and rapid expansion has been conceived in order to deliver unparalleled global reach.


Via a quick one-time integration, Relax Gaming now provides access to a roster of 1000+ casino games and a diverse range of proprietary products, including Poker, Bingo and its own rapidly expanding slot portfolio. The high-quality aggregated content is provided through its selected Silver Bullet (commercially represented) and Powered By (commercially independent) partners.


Regulated markets are also at the heart of its growth strategy, with licences held in multiple jurisdictions including: the Malta Gaming Authority, the UK Gambling Commission and the Romanian National Gaming Office (ONJN). In addition to licensed operations, Relax Gaming fully supports regulated markets such as Denmark, Sweden, Estonia and Latvia.

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