Sales Support Coordinator Intern

About Milestone:

With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like home away from home.

About the team:

You will be part of the Sales Support EMEA team. The team consists of (7) full time colleagues and (3) part time associates, who work in an informal and friendly international atmosphere.

The team's primarily tasks are assisting in the daily order handling and sales related tasks for all EMEA region, including, but not solely, language support to the (languages) market(s).  This includes direct contact with partners and close co-operation with the global sales team.

We are now looking for an Intern, Sales Support Coordinator to join the team in Sofia, Bulgaria for a period of 12 months working full-time (40 h week).

What you will be doing most of the time:

• Provide order management to channel partners and distributors
• Handle incoming sales support and sales admin cases and provide sales quotes and assist in order handling
• Interact closely with the local sales team regarding sales initiatives and assist in order handling
• Manual order handling (all Milestone products and services)
• Handle inbound and outbound calls on the support phone line
• Close cooperation with our APAC and Americas Sales Support, Finance, Legal, BC team and other Milestone functions
• Work on a later schedule at month end, as needed.
• Invoicing and crediting of orders and backend

How you can match:

• A Bachelor´s Degree preferable in Business or equivalent Education
• Excellent command of English language, both orally, and in writing
• Excellent communications skills
• Flexible to work at later hours on month close
• Flair for numbers
• Flexible, open minded, and positive
• Ability to organize, be detailed, and process oriented
• Result oriented
• Advanced organizational skills with the ability to handle multiple assignments
• Good at working independently, in groups, and as a team member

Considered an advantage:

• Experience with Salesforce / Navision / Business Central
• Experience in a customer support role or equivalent
   

Milestone People First Benefits:

• Hybrid-friendly/flexible way of working
• Competitive salary and benefits
• 25 days vacation
• Employer covered luxury health and dental packages
• Best Doctors Insurance
• Public transport card sponsored by us or parking spot in the office
• Employer sponsored mobile phone and telecom subscription
• Compliments gift card 
• Food vouchers
• Multisport card covered by the employer
• Employee Assistance Program supporting mental health with Mindromeda
• Dedicated employee learning and trainings budget, optional access to e-learning platform Coursera
   

Thrilled to hear more:

If you want to take on this exciting challenge and be a part of our fast-growing technology company, apply now by submitting your application and CV.

*Only short-listed candidates will be contacted.