Communications Lead, Central Technology - Call of Duty

Job Title:

Requisition ID:

Job Description:

Your Mission

We’re looking for an experienced Communications Lead who will help identify social conversations and community discussions, engage on social media platforms and develop/execute real-time communication strategies around issues-driven live services. 

The position requires high-level organizational skills as well as creativity, deep PC and video game technical knowledge, a thorough understanding of data analytics and a passion for gaming, including detailed familiarity with Call of Duty.

The ideal candidate will be extremely Internet-savvy with a penchant for organic community engagement. This person must be able to manage a comprehensive social publishing schedule that is interwoven with priorities from the developers. 

This is a full-time opportunity embedded within the development and technical teams as part of a cross-studio team supporting the best-selling Call of Duty franchise.

Duties and Responsibilities:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:     

• Stay plugged into the latest topics and trends on social
• Support the Call of Duty community across various social platforms including, but not limited to: X/Twitter, Instagram, Discord, Reddit, TikTok, Facebook, Twitch, and YouTube 
• Collaborate across Call of Duty studio communications teams to develop dynamic real-time communications
• Engage and communicate with players, creators, and the wider social community on behalf of live services on issues-driven topics through potential 1:1 engagement 
• Play an integral role in the ongoing development and day-to-day execution of Call of Duty issues-driven topics 
• Identify opportunities to engage in real-time with fact-based, verified information and updates 
• Embed directly within development and technical security teams to represent and contribute toward content strategy and studio communications, including monitoring conversation and strategic social media calendars and weekly analytics reporting on community sentiment, concerns, and suggestions
• Execute well-polished communications strategy including managing content calendars/milestones, delivering content to cross-functional teams, and communicating with teams across Activision/Call of Duty franchise studios
• Analyze and report on content and program performance data to drive continuous improvement and optimization
• Overall ability to manage a spectrum of different projects and real-time communication needs

Player Profile 

Minimum requirements:   

• 5+ years of experience in social media as a Community Manager, Social Strategist, or Social Media Manager, with at least several in gaming
• Appetite for all things digital and social, up to date on the latest platforms and technologies, as well as a desire to identify opportunities for real-time, issues-driven communications
• Strong endemic gaming knowledge, specifically well-versed in Call of Duty 
• Deep technical knowledge of PC/online networking, video game consoles and familiarity with kernel-based or computer-based technical security applications
• Excellent written, verbal, and interpersonal communication skills 
• Working knowledge of social platforms and associated analytics programs and tools such as Sprinklr, Confluence, JIRA, YouTube, Instagram, and Facebook, as well as each platform’s native analytics tools 
• Detail-oriented, self-directed skills including ability to manage multiple tasks and projects simultaneously while remaining communicative with teams, including adaptability to fluid and last-minute changes

Extra Points:   

• Experience with working cross-departmentally and/or with 3rd-party agencies/partners
• Bachelor’s degree in creative writing, communications, journalism, public relations, or marketing  
• Experience working with influencers
• Video production/publishing, graphic design and/or content creation experience

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization. 

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up. 

Ready to Activate Your Future? 

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.