Community Partnerships Associate (12-months contract)

5 Months ago • 2 Years + • Community Management

Job Summary

Job Description

The Community Partnerships Associate at ESL FACEIT Group will develop and maintain relationships with gaming communities, focusing on Counter-Strike 2 and Overwatch 2. Responsibilities include community onboarding and relationship building, management and support, community discovery and analytics, and strategic and commercial management. The role involves initiating partnerships, offering support to community leaders, tracking performance metrics, and collaborating with other teams. The successful candidate will have a deep understanding of the gaming ecosystem and excellent communication skills.
Must have:
  • 2+ years experience in gaming/esports
  • Strong knowledge of Counter-Strike/Overwatch 2
  • Excellent communication skills
  • High attention to detail
  • Proficiency in Google Suite

Job Details

Description

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans, and heroes.

In the role of Community Partnerships Associate at ESL FACEIT Group, you will report to the Manager, Creator Partnerships EMEA, and play a crucial role in developing and maintaining robust relationships with gaming communities. Your key responsibilities will include:

  • Community Onboarding and Relationship Building (30%)
  • Initiate and develop new partnerships with gaming communities, guiding their integration with FACEIT with the main focus on Counter-Strike 2 and Overwatch 2
  • Maintain and enhance long-term relationships with community leaders, offering ongoing support to ensure community success on our platform
  • Community Management and Support (30%)
  • Reinforce existing partnerships through ongoing, effective communication
  • Continuously assist community leaders to reach their full potential
  • Collaborate with other teams within ESL FACEIT Group to ensure a holistic approach to community support and development
  • Community Discovery and Analytics (20%)
  • Scout and identify potential or thriving gaming communities within the gaming ecosystem
  • Regularly track, manage, and report on key performance metrics and objectives to assess community project success
  • Strategic and Commercial Management (10%)
  • Handle commercial and account management responsibilities with key partners
  • Analyze data to understand community needs and develop innovative strategies and ideas
  • Collaborate with the Manager in shaping and executing partnership strategies and objectives
  • Work closely with other departments to ensure seamless operational execution and compliance

Requirements

  • 2+ years of professional experience in gaming or esports, ideally within creator or community-related positions
  • Strong knowledge and understanding of Counter-Strike and/or Overwatch 2 ecosystems
  • Deep understanding and enthusiasm for competitive gaming
  • Excellent communication skills, both written and verbal
  • High attention to detail and commitment to quality and accuracy
  • Creative approach and ability to foster collaboration
  • Proficiency in Google Suite (Sheets, Docs, Slides)
  • Capability to allocate time effectively across various projects with prioritization

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About The Company

The ESL FACEIT Group is the leading competitive games and esports company.


We help brands embrace the youth culture phenomenon of our times. Through exposure and authentic activation, we enable brands to engage the notoriously hard-to-reach global youth audiences capable of driving their growth today and tomorrow.


At EFG we create worlds beyond gameplay where players and fans become community. The company is built on the great legacy of the world-renowned ESL, FACEIT and DreamHack brands.


We harness this legacy to further innovate and develop the esports and gaming landscape worldwide. Working with our developer, publisher, brand, and media partners, we deliver products that accelerate gaming culture and make gamer communities come together.


Join us on the journey as we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.

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