Compliance Manager

Meet our team

• This role reports directly to the Director of Risk and Compliance and is suited to an experienced Compliance Manager who demonstrates resilience and sound judgment when navigating complex issues involving a wide range of internal and external stakeholders. With strong negotiation skills and excellent written and verbal communication, you are confident in delivering clear, professional, and actionable advice across all levels of the business.
• The successful candidate will be responsible for maintaining and enhancing the PayPal Australia’s compliance framework, ensuring the organization meets its regulatory obligations and manages emerging regulatory risks effectively. This position offers the chance to contribute to an organization known for its strong values and employee-centric culture.

Your way to impact

• Champion a proactive risk and compliance culture that supports ethical decision-making and long-term resilience.
• Drive continuous improvement by using data, insights, and lessons learned to uplift policies, controls, and operations.
• Empower teams through clear, practical guidance and by simplifying complex regulatory requirements into actionable steps.
• Build strong relationships with regulators and key stakeholders, reinforcing trust and transparency.

Your day-to-day

In your day-to-day role you will:

• Develop, maintain, and embed compliance frameworks, aligned with regulatory expectations and business needs.
• Act as a trusted advisor to senior leaders and business units, providing expert guidance on compliance matters.
• Provide guidance to business partners relating to the development of controls for reviewing new products and features and other business initiatives.
• Conduct assessments of applicability and impact of new and/or changes to Australian regulations and regulatory guidance.
• Provide oversight and support to the business in the implementation of regulatory change management initiatives.
• Provide support for local regulatory interactions, examinations and adhoc requests.
• Assist in execution of risk assessments and provide effective challenge to the first line of defence.
• Provide ongoing support of issue management and remediation efforts.
• Assist with the development of policies, procedures and/or guidelines.
• Prepare periodic reports summarizing the business units’ risk and control environment for senior management, committee and Board meetings.
• Collaborate with cross-functional teams; strive to deliver exceptional and responsive service by providing risk and compliance management expertise in a clear, solution oriented and customer-focused manner.
• Support maintenance of risks in line with risk taxonomy, framework and assessment process.
• Support first line in prioritization of risk mitigation.
• Escalate timely and actionable information to key stakeholders.
• Prepare and deliver reports for executive committees, boards etc
• Stay abreast of regulatory changes and ensure the business is positioned to respond in a timely and effective manner.

What do you need to bring

• Minimum of 5 years’ experience in a compliance, legal, or regulatory role within financial services, payments, fintech, or banking sectors.
• Deep understanding of compliance requirements for global financial institutions, money service businesses, and/or non-bank financial institutions. Strong knowledge of prudential standards, governance structures, licensing requirements, and risk and compliance management frameworks. Familiarity with Australian consumer law and related regulations is advantageous.
• Proven track record in designing, implementing, and embedding compliance frameworks across complex or regulated environments.
• Demonstrated experience engaging with regulators and supporting regulatory reviews or supervisory examinations, ideally within a non-bank or fintech setting.
• A degree in law or a related discipline is preferred.
• Strong ability to distil complex regulatory matters into clear, actionable guidance for diverse stakeholders.
• Proactive and results-driven, with a demonstrated ability to take ownership and collaborate effectively with cross-functional teams to resolve issues and drive outcomes.
• Commercially minded, with experience identifying cost-effective compliance solutions and managing resources to meet regulatory and business needs.
• Extensive experience partnering with and influencing stakeholders at all levels, particularly in dynamic or rapidly evolving environments.
• Strong problem solving and operational process skills and attention to detail.
• Excellent ability to analyze regulatory risks in complex business processes and recommend controls to mitigate those risks.
• Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.
• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.
• Ability to work within a matrixed environment, and cross functionally with operations and technology functions.
• Ability to operate with strong integrity with the ability to handle projects of a sensitive and confidential nature.
• Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.

Preferred Qualification:

• Subsidiary: PayPal
• Travel Percent: 0

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.