CRM Implementation Specialist

We’re looking for a CRM Implementation Specialist to support the technical aspects of CRM system implementations. This is a growth-oriented role, ideal for someone early in their career who’s eager to develop expertise in CRM systems, technical architecture, data management, and business processes. You’ll work closely with cross-functional stakeholders to ensure the CRM solution meets organizational needs and delivers maximum value.

What You'll Do:

• System Configuration:
  • Configure CRM system settings and workflows to meet the organization's specific requirements.
  • Customize the CRM interface and user experience.
  • Test and validate system configurations to ensure they are functioning as intended.
• Technical Leadership:
  • Provide technical guidance and expertise throughout the CRM implementation process.
  • Oversee the design, development, and testing of CRM system components.
  • Ensure that the CRM solution aligns with the organization's technical architecture and standards.
• Technical Support:
  • Provide technical support to users and administrators of the CRM system.
  • Diagnose and resolve technical problems.
  • Document and maintain technical documentation.
• Data Migration:
  • Develop and execute data migration plans to transfer data from existing systems to the CRM system.
  • Ensure data quality and integrity during the migration process.
  • Troubleshoot and resolve any data migration issues.
• Project Coordination:
  • Coordinate with project managers and product owners to ensure that the CRM implementation aligns with project timelines and objectives.
  • Provide technical input and recommendations for project planning and execution.

What We're Looking For

• Bachelor’s degree in Computer Science, Information Systems, or a related field
   
• Analytical thinker with an interest in solving both technical and business challenges
   
• Clear communicator who enjoys working with cross-functional teams
   
• Eagerness to learn and grow in a fast-paced, collaborative environment​

Desired Skills (Nice to Have)

• Basic understanding of web platforms and data structures.
   
• Familiarity with CRM or marketing automation platforms (e.g., Bloomreach, Salesforce, etc.)
   
• Experience with basic scripting or querying.
   
• iGaming or iLottery industry experience

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.