Customer Success Intern
Job Summary
Job Description
- Account setup & configuration
- Onboarding & renewal support
- Data management & accuracy
- CRM data maintenance
- Collaboration with teams
- Report preparation
4 skills required
Job Details
What you'll do...
- Set up and configure customer accounts, including user management and tool integrations.
- Support onboarding and renewal operations by generating quotes and handling related administrative tasks.
- Ensure accurate and timely processing of customer information throughout onboarding and renewal cycles.
- Research and identify key contacts and decision-makers within customer organizations.
- Maintain up-to-date customer data in the CRM, ensuring accuracy and usability across teams.
- Assist in tracking engagement metrics and preparing internal reports.
- Support CSMs with customer-facing materials such as success plans and usage summaries.
- Collaborate on improving internal processes for onboarding and renewals.
- Help document standard operating procedures to drive efficiency and consistency.
- Coordinate with Product, Sales, and Support teams to address customer needs.
- Participate in internal meetings to align on customer success priorities and initiatives.
Who you are...
- Someone with 0-2 years of experience, looking to enter the success vertical in the SaaS space
- Good communications and the right energy to collaborate in a fast growing organisation
- The Success team works in office from Monday to Thursday & Remote on Friday (430PM to 12AM)
- Ideally be available post the 6 months for a potential full time conversion
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About The Company
Quizizz is a teaching platform that lets you deliver instruction that's relevant for every student with a boost from AI. With Quizizz, educators can plan engaging yet rigorous quizzes, lessons, or activities for any grade level or subject in minutes.
With over 50 million users across 150 countries, our global platform has been empowering educators to motivate and engage learners around the globe since its inception. We started by building features to gamify learning and make different assessments engaging and fun.
Today, educators can plan their content in seconds, not weekends, with Quizizz AI and our vast library of over 400 million questions while having the flexibility to accommodate every student's needs with read-aloud, audio responses, translation, and leveled text. Keeping our core of motivating every learner, we offer multiple gamified-for-growth elements such as Power-ups, Team Mode, Leadership Boards, etc.
Our platform is secure, with multiple platform integrations, SSO, and relevant offerings available for schools and districts.
We make it possible. Teachers make it personal.
Join our mission at www.quizizz.com and use your ideas to shape the future of learning.
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