Deskside Support Technician

1 Day ago • 2 Years + • Administrative • Undisclosed

About the job

Job Description

Tesla seeks a Desktop Support Technician in Amsterdam for a temporary role (max one year). Responsibilities include preparing and shipping hardware for EMEA new hires, managing IT stock, troubleshooting workstation issues, providing in-person and remote support for laptops, software, VOIP phones, smartphones, tablets, printers, etc. The role requires experience with ticketing systems, mobile devices (iOS, Android), Microsoft Windows, MS Office, Apple OS X, VOIP systems, network troubleshooting, and Active Directory. Occasional weekend and after-hours work, plus EMEA travel, may be required.
Must have:
  • 2+ years IT support experience
  • Hardware preparation & shipping
  • IT stock management
  • Troubleshooting technical issues
  • Experience with ticketing systems
What to Expect

Tesla is at the forefront of sustainable energy, designing, manufacturing, and servicing the world’s leading solar technology, energy storage systems, and electric vehicles. We empower individuals to generate, store, and use clean energy in an eco-friendly way

We are committed to hiring and developing top talent globally. At Tesla, we foster an inclusive work environment where everyone, regardless of background, can thrive. Our teams collaborate across various disciplines to tackle complex challenges with creativity and passion, all while contributing to a more sustainable future

The Role: 

We are looking for a Desktop Support Technician to join our team in Amsterdam, the Netherlands. In this role, you will mainly prepare and ship hardware for new hires throughout the EMEA region and manage our IT stock. You will also troubleshoot and resolve technical issues related to workstations and help our userbase both in-person in Amsterdam and remotely. This is considered as a temporary position, with a maximum duration of one year

What You’ll Do
  • Install, prepare and ship hardware for new-hires across the EMEA-region
  • Provide daily technical support for laptops, software applications, VOIP phones, smartphones, tablets, printers, and other computer hardware
  • Oversee IT stock management, ensuring adequate supplies, tracking inventory, and maintaining accurate records
  • Assist in organizing and prioritizing technical projects to meet deadlines
  • Be available for occasional weekend work, after-hours support, and on-call duties as needed
  • Travel to other locations in EMEA as necessary
What You’ll Bring
  • Bachelor’s degree in computer science or equivalent education/training
  • 2+ years of experience in IT support, preferably in global or international organizations
  • Experience with ticketing systems for managing technical requests and issues
  • Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X
  • Experience with VOIP systems, network troubleshooting, and Active Directory

Key Skills:

  • Excellent communication and customer service skills
  • Strong ability to manage IT stock and maintain vendor relationships
  • Ability to manage IT stock effectively, ensuring necessary equipment and supplies are readily available
  • Self-motivated and capable of working independently with minimal supervision
View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Prüm, Rhineland-Palatinate, Germany (On-Site)

North Brabant, Netherlands (On-Site)

Bavaria, Germany (On-Site)

England, United Kingdom (On-Site)

Weinstadt, Baden-Württemberg, Germany (On-Site)

Berlin, Berlin, Germany (On-Site)

North Brabant, Netherlands (On-Site)

North Rhine-Westphalia, Germany (On-Site)

Lincoln, England, United Kingdom (On-Site)

Bavaria, Germany (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Similar Jobs

Evolution - Service Support Specialist

Evolution, United States (On-Site)

Axiom Zen - Executive Producer, LiveOps

Axiom Zen, Canada (Remote)

Enphase Energy - Customer Technical Support, Solar/PV - Netherlands

Enphase Energy, Netherlands (Hybrid)

Aristocrat Gaming - Manager - Infrastructure Support

Aristocrat Gaming, India (Hybrid)

Scientific Games  - Data Center Technician

Scientific Games , United States (On-Site)

Ness Digital - Experienced NOC Engineer

Ness Digital, Romania (Hybrid)

Milestone - Student Worker, Partner Marketing

Milestone, Denmark (Hybrid)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Zoox - Senior Staff People Partner, Product

Zoox, United States (Hybrid)

The Walt Disney Company - Associate Manager, Marketing (Loyalty Program)

The Walt Disney Company, Hong Kong (On-Site)

BOT VFX - Lead FX Artist

BOT VFX, India (On-Site)

InMobiInMobi - Strategic Sales Manager, Jakarta - Indonesia

InMobiInMobi, Indonesia (On-Site)

Afynd - Senior Web Developer

Afynd, India (On-Site)

Keywords Studios (Player Support) - Support Bar Analyst

Keywords Studios (Player Support), Spain (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in North Holland, Netherlands

Netflix - Contingent Talent Partner - EMEA - FTC

Netflix, Netherlands (On-Site)

ARHS - Application Engineer/Administrator

ARHS, Netherlands (On-Site)

Goliath Group - Head of Accounting/Manager Boekhouding

Goliath Group, Netherlands (Hybrid)

Trek - Sales Associate - Saturday

Trek, Netherlands (On-Site)

Team Liquid - Global Early Careers

Team Liquid, Netherlands (On-Site)

Azerion - Senior Account Manager

Azerion, Netherlands (On-Site)

Extreme Network - Premier Deliver Manager (PDM)

Extreme Network, Netherlands (Remote)

Get notifed when new similar jobs are uploaded

Administrative Jobs

Applike - Junior Office Assistant (f/m/d)

Applike, Germany (On-Site)

Trek - Service Advisor

Trek, United States (On-Site)

Warner Bros Discovery - Sr Analyst, Procure to Pay Invoice Processing

Warner Bros Discovery, Mexico (On-Site)

NetBrain Technologies  Inc  - Senior System Engineer

NetBrain Technologies Inc , India (Hybrid)

Crytek - Customer Support Representative

Crytek, Türkiye (On-Site)

The Walt Disney Company - Bell Services Host - Full Time

The Walt Disney Company, Hong Kong (On-Site)

Evolution - Card Inspector

Evolution, Bulgaria (On-Site)

BOZ Meet Connect And Travel - Trip Captain (OnSite)

BOZ Meet Connect And Travel, India (On-Site)

Get notifed when new similar jobs are uploaded