Director, Organization Design Team

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Are you a designer, builder, and change agent?  Are you passionate about creating a high-performance growth culture?  Are you motivated by a diverse and inclusive environment that unleashes the potential in everyone, everywhere?  

Come join the Global Talent team as we help write a new story for Visa and reimagine the world of work. 

We are seeking an experienced Director in Atlanta to join our Organization Design team, reporting to the VP of Organization Design, as part of our Global Talent team. This role will play a key role in shaping our organization's future and delivery of our Visa 2030 strategy, by supporting Visa and our businesses to align structure, roles, and responsibilities with our strategic goals.

We need subject matter expertise and experience in organization design, as well as the passion, strategic thinking, and collaboration to partner with senior leaders and key stakeholders to put in place long-term organizational strategies for Visa, driving maximum impact and outcomes for our business and our people.

The successful candidate will be responsible for advising on strategic and tactical organization design topics across Visa’s global organization, through from strategic goal and model definition to supporting relevant implementation and help establish critical organization design foundations across the Visa organization. They will play a critical role in helping to deliver Visa’s strategic goals and enable the OD and wider Talent and People teams to support business priorities, optimize business performance, and create team effectiveness. 

Key Responsibilities:

• Collaborate with senior leadership People BP teams to understand business strategy and translate into clear recommendations for change initiatives across the organization design cycle, including strategic review & goals, operating & organizational model advisory, detailed design and implementation planning

• Collaborate on and lead development of critical organization design foundations (including components of guidance, resources and training), to inform consistent, effective organization design and team effectiveness across Visa.

• Partner with relevant teams to provide organizational design data and insights, incl. spans & layers, alongside broader Talent and People considerations

• Oversee change management initiatives related to organizational design and job architecture and ensure they are effectively communicated and implemented, incl. monitoring and assessing effectiveness, adjusting as necessary to ensure alignment with business objectives.

• Partner closely with Talent teams to implement Visa’s skills strategy to ensure alignment to strategic organizational capability, including collaboration on relevant job architecture framework evolution.

• Partner with peers in wider Talent and People teams to align organizational design at Visa to broader talent management, acquisition and learning strategies.

As a Director in Organization Design, you will play a crucial role in shaping our organization's future. If you are a collaborative and strategic thinker with a passion for organization design as part of enterprise transformation efforts, we would love to hear from you.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualification:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Proven experience in a senior organizational design role, preferably within a complex, multi-regional organization.
• Strong understanding of organizational design principles, methodologies, and tools.
• Proven track record of successfully implementing change management initiatives, with strong project management skills and demonstrated ability to lead complex cross-functional initiatives across a breadth of stakeholders.
• Strong long-term strategic thinking, problem-solving, and decision-making abilities.
• Strong leadership presence and ability to clearly communicate compelling messages to senior executives and external business partners. Experience presenting complex materials in a succinct and influential manner to executives to drive effective decision making.
• Experience in job architecture, including design and implementation.
• Collaborative, innovative ‘test and learn’ mindset that embraces creativity, optimism, ambiguity and failing-fast.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,300.00 to 199,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.