About the job
SummaryBy Outscal
About the job
About Us:
Darwinbox is Asia's fastest-growing HR technology platform. Brainchild of alumni from the world's most distinguished organizations (McKinsey, EY, Google), we are the preferred choice of 800+ global enterprises to manage their 2.2 million+ employees across 100+ countries.
For three years in a row, we are the fastest growing HCM tech company in the Gartner’s Magic Quadrant for Cloud HCM Suites for enterprises with 1,000+ employees.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Vedanta, Mahindra, Glenmark, Adani Wilmar, Swiggy, DLF, Crisil, CRED, JG Summit Group, Cebu Pacific Air, Nivea, etc.
The vision of Darwinbox is to build a world-class product company from Asia and is backed by marquee global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners and Microsoft.
Key Responsibilities:
- Contact clients with outstanding balances via phone, email and mail to facilitate prompt payment.
- Resolve billing discrepancies and disputes in a timely and professional manner.
- Update customer records and account information accurately in the system.
- Monitor accounts receivable ageing reports and prioritize collection activities accordingly.
- Collaborate with internal teams such as sales, customer service and accounting to address customer inquiries and concerns.
- Prepare and maintain documentation related to collection activities, including payment arrangements and correspondence.
- Escalate delinquent accounts to management as necessary and recommend further action.
- Contribute to process improvements and initiatives to enhance efficiency and effectiveness in collections operations.
- Any Graduate / MBA
- Relevant experience of atleast 2 years in collections, accounts receivable management, or related field.
- Excellent communication skills.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently and prioritize tasks to meet deadlines.
- Proficiency in Microsoft Office.
- Ability to maintain confidentiality and handle sensitive information with integrity.
About The Company
Darwinbox is the leading provider of cloud-based Human Resources Management Software (HRMS). Our SaaS platform engages and empowers employees across the entire lifecycle (hire-to-retire) with a smarter, simpler & mobile-first HR Tech experience powered by Artificial Intelligence (AI) and Machine Learning (ML).
📊 Today we serve over 800 organizations and 2.2M employees across 116+ countries including large conglomerates and fast-growing technology like Adani, Kopi Kenangan, MatchMove, Mahindra, Bank BTPN, TVS, Shakey’s, JSW, Nivea, Swiggy, Tokopedia, JG Summit Group, NutriAsia, Indorama and more.
🔹We are the only Asia-origin HCM to have been named as a "Strong Performer" on the Forrester® HCM Wave™ 2023.
🔹We have been recognized as the #1 Customer's Choice HCM by Gartner, globally.
🔹We recently announced a collaboration to redefine the future of work with Microsoft and are focused on co-innovating and delivering solutions to enhance employee experience and organizational agility.
🔹 We are the only youngest and the fastest HCM player to have debuted on Gartner’s Magic Quadrant for 1000+ Employee Enterprises.
🔹 We are the best-rated solution by customers on Gartner’s Peer Insights platform with an average rating of 4.8.
🔹We became a Unicorn in January 2022, a rare feat for an Asian SaaS provider.
🚀 We are set to triple our team across India, Singapore, Kuala Lumpur Jakarta, Manila, Bangkok, UAE, and US offices.
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