Product Manager I
Job Summary
Job Description
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch future-ready banking products. Their flagship processing platform, Zeta Tachyon, is a cloud-native, API-enabled stack for issuance, processing, lending, core banking, and fraud & risk. With over 1700 employees globally across the US, EMEA, and Asia, Zeta is transforming customer experiences for major banks and fintechs. The role involves defining, building, and scaling products such as credit cards, core accounting, and digital payments. Responsibilities include market research, customer feedback gathering, problem identification, prioritization based on strategy and user goals, evangelizing product plans, collaborating with engineering and design teams on solutions, and owning the product roadmap and launch scope.
Must have:
- 4+ years in Product Management
- Functional understanding of payments
- Proficient with RESTful APIs
- Excellent communication and interpersonal skills
- Experience with agile methodologies
Good to have:
- Experience on core banking/accounting platforms
- Market research and analysis skills
- Define and prioritize product requirements
- Collaborate with engineering on development
- Ability to thrive in fast-paced environments
5 skills required
Job Details
About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
About the role
Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or prepaid as well as in the liability section (saving account, current account) product with focus on both retail and corporate banking.
You'll be working to help define, build and scale one or more of below products:
- Credit card
- Core accounting
- Digital payments
Responsibilities
- Discovery :Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
- Get feedback early and often, often co-designing with customers or prospects
- Map solutions to specific opportunities
- Prioritization :Apply skills from user science, analytics and business acumen to identify customer and user problems.
- Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve.
- Communication :Evangelize and communicate the product plan.
- Apply low fidelity design to present vision for solutions to problems.
- Collaboration :Collaborate with engineers and designers to arrive at the detailed solutions to problems.
- Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
- Work with Marketing to bring new features to life on various communication touch points
- Execution :Own the roadmap for one or more parts of the product.
- Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations
- Should have functional understanding of basics of payments.
- Should be proficient and have knowledge in working with RESTful APIs
- Conduct market research and analysis to identify customer needs, market trends, and competitive landscape in the prepaid services space.
- Define and prioritize product requirements based on customer insights, market demands, and business goals
- Work closely with the engineering team on the technology development and deployment
- 4+ years of experience in Product Management especially on core banking/accounting platforms.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.
- Ability to thrive in a fast-paced and dynamic environment, managing multiple projects and priorities simultaneously.
- Experience with agile product development methodologies and product management tools
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
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