At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE are seeking a highly organized and strategic Product Manager to establish NICE’s vision, strategy, and coordinated product roadmap for the integration capabilities (“Hubs”) of the NICE CXone Mpower platform. The role requires a high-energy individual who excels at working with cross-functional teams in a technical space and is comfortable in leading a team effort, as well as influencing others to achieve company objectives.
The core objective of the Senior Product Manager at NiCE is to optimize product profitability by maximizing customer satisfaction through timely delivery of appropriate and valuable products/features, with clearly articulated product positioning that effectively communicates the value proposition of the NiCE solution. The Senior Product Manager represents customer needs in product definition documents and on cross-functional program teams, ensures product acceptance in the market, and plans orderly transitions of products from one version to the next. Together with the Product Management teams responsible for each individual hub and Product Marketing, the Senior Product Manager will help the company develop and deliver a product roadmap that ensures NiCE offers highly competitive solutions to its customers.
The Senior Product Manager – Hub Strategy specifically is the champion for the complete set of integration capabilities (“Hubs”) of the CXone Mpower AI platform, from the definition of NiCE’s comprehensive integration approach to driving the development of that strategy across the entire platform to coordinating end-of-life planning for any element. The Senior Product Manager – Hub Strategy serves as the central management point—ensuring that all CXone Mpower integration products (“Hubs”) align to the strategy, release timelines, and platform-level priorities. You will be responsible for managing and communicating a unified roadmap view across all integration products, identifying risks and dependencies, and enabling consistency in planning across those teams.
This is a high-impact role ideal for someone who thrives on a dynamism, collaboration, and delivering clarity in complex environments. Specific responsibilities include:
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