Senior Business Operations Manager, Marketing Strategy & Planning

9 Months ago • 6 Years + • Business Development • $120,000 PA - $210,000 PA

Job Summary

Job Description

Rippling is seeking a Senior Business Operations Manager for its Marketing Strategy & Planning team. This role is crucial for guiding strategic direction, operational cadence, headcount planning, reporting, and investment decisions for the Marketing department to accelerate Rippling's growth. The candidate will own business lines, understand marketing performance, and lead cross-functional initiatives to drive growth. Responsibilities include forecasting for planning cycles, streamlining processes, partnering with Sales, Marketing, and Finance to develop planning models, producing executive-ready performance reports, and orchestrating the internal operating cadence for the global Marketing team. The role requires driving stakeholder teams by incentivizing correct outcomes and holding teams accountable through OKRs, dashboards, and operating cadences.
Must have:
  • 6+ years of experience in BizOps, Sales Strategy, Finance, or Consulting
  • Experience in long-range planning cycles at B2B tech companies
  • Track record of leading cross-functional projects
  • Excellent communication and stakeholder management
  • Ability to distill complex data into simple solutions
  • High growth mindset
  • Extensive experience creating complex spreadsheet models
  • Basic understanding of SQL
Good to have:
  • Interest in learning SQL
Perks:
  • Competitive salary
  • Benefits
  • Equity

Job Details

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.


Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.


Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.


We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.


About the role

Rippling’s Marketing team has built the engine behind one of the fastest startup growth stories ever. We are rapidly launching new product lines and expanding globally, and the Marketing organization is scaling in line with this hyper growth.


The Marketing Strategy & Planning team is the in-house Biz Ops function trusted to guide strategic direction, operational cadence, headcount planning, reporting, and investment decisions for Marketing to accelerate Rippling’s growth and ensure we continue to build a best-in-class Marketing function.

What you will do

  • Own the business line by deeply understanding Marketing performance and lead cross-functional initiatives to drive growth. You will help determine which products we invest in, which geographies we should scale, and how we can improve our marketing motion
  • Drive forecasting for quarterly & annual planning cycles; help us streamline processes and improve efficiency while building towards the forecasting rigor of a public company
  • Partner with Marketing, Sales and Finance teams to develop a company planning model by defining, operationalizing, and measuring our monthly targets to support global expansion and consistently grow ARR
  • Produce executive ready storytelling on performance against targets, by inspecting deeply into the business by segment, product line and country
  • Develop and orchestrate the internal operating cadence for a global Marketing team that facilitates quick decision-making and issue resolution
  • Drive stakeholder teams by incentivizing the correct outcomes/results. Hold teams accountable to execution by designing OKRs, dashboards and operating cadences

What you will need

  • 6+ years of experience in BizOps, Sales Strategy, Finance, Consulting
  • Experience in long-range planning cycles at prior B2B tech companies
  • A demonstrated track record of leading cross-functional projects with Sales, Marketing, Finance, and/or Operations teams
  • Excellent communication and stakeholder management across executive audiences, with an ability to dive into the weeds to understand detailed business problems
  • Ability to distill complex data sets to simple solutions
  • High growth mindset
  • Extensive experience creating complex models (in spreadsheets)
  • Basic understanding of SQL (with an interest in learning)

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.


Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.


This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.  A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. 

*Commission is not guaranteed

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