Jira and Confluence Administrator

Nvidia has continuously reinvented itself over two decades. Our invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing. NVIDIA is a “learning machine” that constantly evolves by adapting to new opportunities that are hard to solve, that only we can tackle, and that matter to the world. This is our life’s work, to amplify human imagination and intelligence.

Make the choice to join us today! NVIDIA is looking for an individual to help with the administration, operations, and support of business-critical Jira and Confluence applications used by engineering and operations teams in NVIDIA DGX Cloud.

What you’ll be doing:

• Primary owner for configuring and managing multiple widely-used Jira and Confluence projects.

• Help software teams optimize ways of working and productivity in these tools.

• Day to day responsibilities include working on all types of production support activities for Jira and Confluence, answering help requests, updating project configurations, troubleshooting, and working on improvement projects for workflow and usability.

• Setup new projects and manage existing projects.

• Find new solutions for team-specific workflow problems.

• Develop reports and dashboards to visualize work.

• Train new users and improve Jira proficiency for all users.

• This is a user-facing operational role, and does not include IT infrastructure management.

• The application environment is mixed and primarily based on Microsoft technologies.

What we need to see:

• Bachelor's degree in computer science, IT, or a related field, or equivalent experience.

• Atlassian certifications in Jira and/or Confluence.

• At least 5 years of experience administrating Jira and Confluence for software development, devops, and SRE teams.

• Familiarity with Java programming language.

• Collaborative and transparent working style.

• Experience managing agile projects in Jira, including Kanban and scrum.

Ways to stand out from the crowd:

• Expertise in optimizing Jira and Confluence workflows for software engineering productivity and in alignment with business goals.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and enjoy having fun, then what are you waiting for? Apply today!