Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
Senior AssociateJob Description & Summary
The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The HC team's vision is to attract, develop, reward and manage diverse and authentic leaders, at all levels, who build strong relationships and serve our clients well. We do this by partnering with our business leaders to engage and retain our people through listening to their needs and designing innovative solutions. Our goal is to ensure PwC remains an employer of choice and delivers a unique experience.Meaningful work you’ll be part of
As a Learning and Development Digital and Operations Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Build and manage relationships with key stakeholders to facilitate efficient and effective delivery of projects and courses
Support the implementation and execution of national and local learning solutions
Drive the development and execution of project plans, including drafting communications and coordinating the translation process
Support L&D processes, which will involve the use of HC systems such as Cornerstone, Vantage, Content Sphere, SharePoint Online, PowerBI Dashboards, Talent Link, Enroute, Workday and Metrics that Matter
Proactively coordinate the national planning, scheduling, coordination and reporting of multiple mandatory courses across Canada using centralized processes in consultation with national & local L&D teams, and in coordination with the business, Resource Management and other HC groups
Ensure that sessions are appropriately scheduled and set up; participants have been identified and enrolled; instructors have been identified and notified; internal/external training space has been booked; and session information has been accurately recorded in various tracking documents
Generate reports from single or multiple systems and troubleshoot the reporting dashboard environment
Support L&D compliance with remediations, exemptions and communications
Export/import of data sets into Alteryx workflows as part of the L&D Reporting requirements and timelines as well as troubleshooting errors
In consultation with national L&D team members, determine L&D compliance and metric information required and liaise with others across HC to report this on a timely basis
Review/process invoices (e.g. external training venues) to ensure costs are aligned with budget, investigating any significant variances and making recommendations for cost-saving opportunities
Collaborate/support L&D Digital and Operations Team with reporting, budgets and other projects (as needed) ensuring that we are optimizing processes to drive efficiencies.
Experiences and skills you’ll use to solve
Experience in a corporate environment supporting a multi-functional team
Proficiency in business intelligence software (e.g., Alteryx, Power BI, Tableau) and M365; advanced Excel skills required
Strong relationship-building skills, professional interaction at all levels
Excellent project management and coordination skills, ability to manage/prioritize multiple tasks
Exceptional attention to detail in managing/analyzing large volumes of data
Basic understanding of business strategy and learning priorities
Logical, creative, and innovative problem-solving skills
Strong verbal and written communication skills, clear and concise drafting
Agile and adaptable, with a focus on continuous improvement and best practices
PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer
This is an 18-month full-time contract opportunity
Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
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