Localisation QA Team Lead

About Universally Speaking

Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers.

We are excited to announce that following our 11 years of success in the UK we are opening a studio in Madrid, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try? 

If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process.

About the Role

We are looking for a highly organized LQA (Localisation Quality Assurance) Team Lead to oversee localization QA testing processes and ensure the highest quality standards for localized content. The ideal candidate will have a strong background in localisation testing, team management, and a passion for delivering high-quality localized content. As an LQA Team Lead, you will be responsible for coordinating test plans, managing a team of LQA testers, ensuring that all localized content meets linguistic, cultural, and functional quality standards as well as managing schedules, allocating resources, and serving as the primary point of contact for clients and internal teams.

Key Responsibilities

• Lead and manage a team of LQA testers across multiple languages.
• Develop and implement LQA test plans, workflows, and best practices.
• Oversee the execution of linguistic, functional, and cosmetic testing of localized content.
• Ensure linguistic consistency, cultural appropriateness, and adherence to brand guidelines.
• Be the main point of contact for clients, addressing inquiries, updates, and feedback on LQA processes.
• Manage resources effectively, ensuring the right allocation of testers for each project.
• Organize and maintain project schedules, ensuring timely delivery of high-quality localized content.
• Monitor and evaluate tester performance, providing guidance and feedback.
• Track and report on LQA progress, issues, and resolutions.
• Assist in recruiting, training, and onboarding new LQA team members.

• Experience in LQA, localization, or a related field, including coordination or leadership role.
• Tools & Platforms: Familiarity with LQA tools, translation management systems, and bug-tracking software (e.g., JIRA, TestRail).
• Skills: Strong analytical, organizational, and communication skills.
• Knowledge: Understanding of linguistic nuances, cultural differences, and industry best practices in localization.
• Education: Bachelor’s degree in Linguistics, Translation, Localization, or a related field preferred.

Preferred Qualifications

• Experience working with game, software, or app localization.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience in automation tools for LQA is a plus.

If you’re passionate about localization and quality assurance, and you thrive in a coordination role, we’d love to hear from you!

What can we offer you?

• Opportunity to work within the industry’s biggest developers/publishers
• Interesting contacts within the gaming industry
• Role full of challenges and opportunities to turn your thoughts and ideas into reality
• Ownership of teams and processes
• Opportunity to be part of an ever-growing company and multicultural team
• A permanent contract 
• Type of work will be on-site in our office based in Madrid, Alvento Business Park, Vía de los Poblados.  
• Career Progression opportunities
• Lunchtime gaming tournaments
• Social events and celebrations
• Getting to play the latest games from around the world before release!