Manager – Business Relationship Management SEA

1 Month ago • All levels • Business Development

Job Summary

Job Description

This role supports the SEA market for Disney Entertainment & ESPN Technology's DTC streaming service. The Manager – Business Relationship Management SEA will be the primary technology interface for DTC business stakeholders, engaging throughout the technology development and deployment lifecycle. This critical role ensures business and technology alignment, gathers business requirements, coordinates technology resources for product development, and leads business impact assessments for proposed solutions, collaborating with cross-functional teams across APAC and US headquarters. Responsibilities include understanding business priorities, anticipating needs, performing business impact analyses, resolving conflicts between tech and business, and serving as a project manager during a transitional stage (1-2 years).
Must have:
  • SEA market DTC streaming service experience
  • Business and technology alignment expertise
  • Requirement gathering and resource coordination
  • Business impact assessment leadership
  • Conflict resolution and escalation management
  • Content distribution business model and technology expertise (China focus)

Job Details

Job Summary:

This role is to support SEA market for DTC streaming service engagement between local business and global technology stakeholders. 

Job summary:

  • This is a critical role in supporting Disney Entertainment & ESPN Technology business strategy and practice in the highly diverse SEA markets.
  • Be the main technology interface to DTC business stakeholder, lead the engagement with stakeholder throughout technology development and deployment cycle, Ensure business and technology alignment at all time.
  • Gather business requirements and coordinate relevant technology resource to initiate product development project accordingly
  • Lead the business impact assessment for proposed technology and operational solutions, by working with cross functional team ((such as legal, finance, HR etc) ) in APAC and US headquarters.
  • Temporally, at as project manager during transition stage (may last 1 to 2 years).

Responsibilities and Duties of the Role:

  • Understand business priority, gather and anticipate business requirement as needed 
  • Business impact analysis for proposed technology solution, and acquire go/no go decision from relevant stakeholder
  • Be the escalation point and resolution owner for any conflict/misalignment between tech and business.

Requirements:

  • University degree in relevant field
  • Industry expert for content distribution business model and technology in China.
  • Strong ability to communication technology with none technical functions at executive level
  • Strong ability to collaborate with counterpart in international and U.S. headquarters in resolving local market specific needs.


The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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