PMO Manager

Job Description:

Merkle Bulgaria provides global retailers with a single source of expertise, technology, and operational support. We have a proven track record for delivering, managing, and innovating multi-channel commerce platforms for major international brands and retailers including Adidas, Clarins, ASDA, Shiseido, Birkenstock, La Prairie, and more. Our world-class team has delivered sites for over 35 brands with more than 400 transactional eCommerce sites in 60 locations and on 6 continents.

As part of a global expansion strategy, the company has set up a key Sofia technology team of Software Architects, Software Developers, QA Engineers, Project Managers, and Technical Support Specialists. To support this strategy we are currently looking for talented people for the role of:

PMO Manager

Job Description:

We need you because the Merkle Delivery Operations (DO) team is expanding to
provide support to new Merkle entities. We need to take over, define, standardize and optimize their existing processes. The mission of our team is to enable growth and client focus by centralizing and optimizing operational activities.
Your main goal in this position is to make easier the life of the Program/Project Managers, Management and C-level layers. You will be supporting them with DO
processes related to revenue recognition, time tracking, invoicing, resource allocation, generating, and presenting key business metrics. You will be responsible for standardizing, optimizing, and automating work across different departments to make them work as one entity. You are expected to lead the transformation of the DO processes to new systems and ways of working.

Requirements:

• Experience in new process definition based on specific business needs;

• Ability to work in undefined environment and achieve business goals;

• Experience leading business process transformations;

• Ability to interact on a professional level with a range of company C-level,

• including senior stakeholders and facilitate meetings involving them

• Strong mathematical and excel skills;

• Knowledgeable in financial terms and principles;

• Knowledgeable in contractual frameworks - MSA, SOW, Change Request,

• Purchase orders;

• Excellent presentation, negotiation and communication skills;

• Excellent verbal and written English;

Additional information

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