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Process Excellence Specialist - Fixed Term Contract

Dubai, United Arab Emirates (On-site)

Process Excellence Specialist - Fixed Term Contract

3 Weeks ago • All levels • Human Resource

About the job

3 skills required for this role

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data-visualization

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Job Description

This role requires a detail-oriented Process Excellence Specialist to review, streamline, and enhance internal processes within the HC department. Responsibilities include analyzing current workflows, mapping processes, identifying inefficiencies, creating detailed process maps and SOPs, proposing solutions and implementation plans, and leading the transition of transactional tasks to the Shared Services Center (SSC). The goal is to improve efficiency and allow HC teams to focus on strategic work. This involves stakeholder engagement, change management, and reporting progress to leadership. The position is a fixed-term contract based in Dubai.

Must have:

Process review & mapping
Document & standardize procedures
Identify gaps & design solutions
Transition admin work to SSC
Engage stakeholders & support change

Good to have:

Alteryx
Data Analytics
HR Consulting
HR Project Management
HRIS

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Manager

Job Description & Summary

We are seeking a detail-oriented and solutions-driven Process Excellence Specialist to review, streamline, and enhance internal processes within our HC department. This role focuses on evaluating current workflows, mapping processes, identifying gaps, and designing solutions to improve efficiency. A key objective is to transfer a significant portion of administrative tasks to our Shared Services Center (SSC), allowing HC teams to concentrate on strategic, high-value work.

Key Responsibilities:

Conduct Process Review & Mapping: Analyze current HC processes, map workflows, and identify inefficiencies.
Document & Standardize Procedures: Create detailed process maps, SOPs, and work instructions for HC functions.
Identify Gaps & Design Solutions: Prioritize improvement areas, propose solutions, and develop implementation plans.
Transition Admin Work to SSC: Lead efforts to shift transactional tasks to SSC, ensuring quality and accountability.
Engage Stakeholders & Support Change: Facilitate change management, engage HC and SSC teams, and report on progress to leadership.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Alteryx (Automation Platform), Analytical Thinking, Coaching and Feedback, Communication, Creativity, Data Analytics, Data Cleaning, Data-Driven Decision Making (DIDM), Data Entry, Data Integration, Data Migration, Data Quality, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Project Management, Human Resources (HR) Report, Human Resources (HR) Technology Solution Architecture, Human Resources Information System (HRIS) {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

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About The Company

PWC

3561 Active Jobs

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.

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