Project Director - Customer Delivery

Project Director, Customer Delivery North America

Nasdaq Fintech division is looking for a Project Director based in our New York City Office. The primary goal of this position is to lead and manage the delivery of major and high-profile implementation projects, from development to implementation. This includes ensuring projects are delivered and completed to a consistently high standard, within budget, and that objectives are met on time. Making sure the projects meet professional project management standards and industry regulations and adhere to the best practices of project management from the Nasdaq’s Delivery Frameworks.

A Project Director must have practical experience as a project manager for large and complex enterprise software initiatives within the capital markets industry.

Responsibilities

Manage and deliver large scale Capital Markets Projects, with duties including but not limited to:

• Plan, lead, manage, and coordinate project tasks using Microsoft Project Plan, resources, deliverables, issues logs,  and risks logs.
• Builds strategic relationships with key stakeholders to ensure project is positioned strategically within organization.
• Utilizes and manages resources and coordinates effectively with stakeholders and colleagues.
• Ensures the project plan obligations are met regarding specifications, quality, costs and timeframes.
• Manages multi-faceted and complex IT projects across a matrix environment such as systems integration, systems architecture, new product development or custom systems development.
• Manage and identify risks and opportunities of projects
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
• Builds strategic relationships with clients and key decision-makers and participates in the Steering Committee for projects
• Monitor programs, procedures, and metrics to ensure adherence to defined project management standards, on-time delivery, and overall customer satisfaction

Qualifications and experience

• Minimum 10 years in Project Management
• Project Management Professional (PMP) Certification or Agile Scrum Master Certification is highly desired. Master’s degree preferred
• Experience and proven track record delivering large scale projects in the Capital Markets Technology sector, ideally across Front, Middle & Back Office, and including Rates, FX and Fixed Income.
• Strong knowledge and experience in the use of the various tools and processes to aid program management
• Track record of superior change management and contractual negotiations within complex project environments
• Strong leadership and management skills and strong customer escalation and resolution capabilities
• Record of leadership in a global, remote, team-oriented environment, working well in a fast-paced environment, and meeting multiple, concurrent deadlines
• Exceptional negotiation and conflict-resolution skills
• Excellent written and verbal communication, presentation and facilitation skills
• Excellent organizational project and time management skills
• Track record of developing and maintaining relationship with stakeholder of all levels, including senior management and C-Level executives, both internally and externally
• Long experience of effective portfolio and program management. Having been a senior member of program and project management teams
• Solid proficiency in portfolio, program and project management methodologies

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.