Project/Program Coordinator

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

We’re currently seeking a Project/Program Coordinator for a 6-month contract opportunity with a leading global e-commerce company. This onsite role is based in Draper, UT.

As a Project/Program Coordinator, you will play a key role in managing and enforcing policies within the seller community, ensuring a fair and trustworthy environment. You will monitor and support the community, detect violations, and work to improve policies to create a better experience for sellers. If you have a passion for live streaming, collectibles, and policy enforcement, this could be the perfect opportunity for you!

Responsibilities:

• Monitor and support the seller community to maintain a positive, engaging environment.
• Foster community engagement by overseeing forums and documenting feedback from sellers to improve policies.
• Enforce policies by monitoring seller activity, detecting fraud, and identifying any violations or unfair practices.
• Investigate reports of misconduct and take appropriate actions, including issuing warnings and managing policy enforcement.

Requirements:

• Experience in seller community management.
• Ability to foster engagement and effectively monitor forums.
• Strong understanding of live streaming and/or collectibles communities.
• Knowledge of policy enforcement and the ability to manage fraud detection and violations.
• Strong investigative skills and the ability to handle sensitive issues professionally.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning opportunities
• Education Reimbursement
• Ongoing Training & Development

To qualify for our benefits package, you must work over 30 hours per week, and the length of the assignment must be a minimum of 10 weeks.

If you meet the qualifications and are excited about this Project/Program Coordinator opportunity, apply now! Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.