Quality Assurance Analyst
Job Summary
Job Description
Sword Health is seeking a proficient Quality Assurance professional to join their dynamic team. The role involves developing and implementing quality assurance processes, testing software products to ensure they meet quality standards, identifying and tracking defects, and collaborating with team members. The QA Analyst will document testing results, report defects, and participate in code reviews to contribute to coding standards. The company aims to free people from pain using AI Care and has a significant presence across three continents, recognized as a Forbes Best Startup Employer. This position offers an opportunity to make a substantial impact in a fast-paced, mission-driven environment.
Must have:
- Develop and maintain QA processes
- Test software products for quality
- Identify and track defects
- Collaborate with team for quality standards
- Document testing results
- Participate in code reviews
- Minimum 2 years of QA Analyst experience
- Experience in Mobile products/services
- Experience in test case design and execution
- Familiarity with Postman, JIRA, Git
- Solid knowledge of software testing
- Good analysis, communication, teamwork skills
- Dynamic and critical spirit
- Ability and taste for learning
- Autonomy and initiative
- Good level of English
Good to have:
- QA certification or equivalent accreditation
- Understanding of test automation
- API testing experience
Perks:
- Stimulating, fast-paced environment
- Room for creativity
- Bright future at a high-tech startup
- Career development and growth
- Competitive salary
- Work with a talented team
- Add real value to an innovative solution
- Flexible environment
- Control your hours (remotely)
- Unlimited vacation
- Access to health and well-being program
- Health, dental and vision insurance
- Meal allowance
- Equity shares
- Remote work allowance
- Flexible working hours
- Work from home
- Discretionary vacation
- Snacks and beverages
- English class
8 skills required
Job Details
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Do you have a passion for maintaining exceptional product quality? Become a valuable member of our dynamic team as a proficient Quality Assurance professional, where you will be instrumental in upholding the highest standards through detailed testing and precise attention to detail.
What you’ll be doing:
- Develop, implement and maintain quality assurance processes and procedures;
- Test software products to ensure they meet quality standards;
- Identify defects and track issues through resolution;
- Collaborate with team members to ensure that quality standards are met;
- Document testing results and report on defects to the development team;
- Participate in code reviews and contribute to the development of coding standards and best practices.
What you need to have:
- Minimum of 2 years of experience as a QA Analyst/Tester;
- Experience in Mobile products/services;
- Experience in test case design, creation, execution, and report;
- Exposure to tools like Postman, JIRA, Git, and some test management tools (i.e.: TestRail, X-Ray, Zephyr, etc.);
- Solid knowledge of software testing;
- Good analysis, organization, communication, and teamwork skills;
- A dynamic and critical spirit;
- Ability and taste for learning;
- Autonomy and initiative;
- Good level of English.
What we would love to see:
- QA certification or equivalent accreditation (e.g. ISTQB);
- Understanding of test automation;
- API testing experience.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
- To get to know more about our Tech Stack, check here.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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