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Residential Product Engineering Intern

New South Wales, Australia (On-site)

Residential Product Engineering Intern

1 Day ago • Upto 1 Years • Research & Development • Undisclosed

About the job

6 skills required for this role

Add these skills to join the top 1% applicants for this job

unity

python

linux

foundation

data-analytics

talent-acquisition

Job Description

Tesla Energy seeks a Residential Product Engineering Intern in Sydney, Melbourne, or Adelaide for a 6-month, full-time internship. The intern will troubleshoot hardware, software, and firmware issues impacting residential energy customers, determine root causes of product failures, and propose design, software/firmware, or manufacturing improvements. Responsibilities include defining actions for field service and technical support teams, providing expert support on escalated customer cases, creating documentation and training materials, developing internal software tools and dashboards, and analyzing fleet data to identify performance trends. This role requires strong engineering fundamentals and problem-solving skills.

Must have:

Troubleshooting hardware/software/firmware issues
Root cause analysis of product failures
Data analysis and reporting
Collaboration with cross-functional teams
Degree in relevant engineering field

Good to have:

Battery/power systems experience
Python programming proficiency
CAN Bus communication knowledge
Linux application familiarity

What to Expect

Join Tesla Energy's Product Engineering team and play a key role in ensuring the optimal performance of our residential energy products. As an intern, you will dive deep into fleet-wide data, troubleshoot issues, and develop solutions to enhance the customer experience. You'll collaborate with various teams, including field service, technical support, and software/firmware engineering, to identify and address challenges related to performance, operation, and maintenance.

This role can be based in Sydney, Melbourne or Adelaide. The Recruitment team will be in touch with successful applicants in January.

What You’ll Do

Troubleshoot and resolve hardware, software, and firmware issues impacting Tesla's Residential Energy customers.
Determine the root cause of product failures and drive improvements through design, software/firmware, or manufacturing changes.
Define and publish clear actions for field service and technical support teams to address specific failure modes.
Provide expert support on escalated customer cases to minimize system downtime.
Contribute to the creation of documentation and training materials for the commissioning, operation, repair, and service of Tesla's Residential Storage products.
Develop internal software tools and dashboards to improve efficiency and reporting.
Analyse fleet data and create insightful reports to track performance and identify trends.

What You’ll Bring

Pursuing or graduated with a degree in Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, Physics, or a related field.
Strong foundation in engineering fundamentals, with an understanding of firmware/software-enabled systems.
Proactive problem-solver with a positive attitude and the ability to tackle complex challenges.
Available for a full-time, 6-month internship.

Desired Skills: