RG & AML Manager

Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Casumo, where you are invited to be your authentic YOU-MO!

Company Overview:
Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm.
Nowadays, we're on the hunt for a dynamic and strategic Responsible Gaming & Anti-Money Laundering Manager!

Position Overview:
We’re looking for a Responsible Gaming (RG) & Anti-Money Laundering (AML) Manager to take the lead in ensuring our players enjoy a safe, fair, and compliant gaming environment. In this role, you’ll be at the helm of a talented team of RG & Affordability Analysts, driving operational excellence, ensuring compliance across multiple licenses, and keeping Casumo ahead of the game!

Responsibilities:

• Lead and manage the RG & AML Analysts, ensuring smooth and effective daily operations.

• Provide direct guidance, mentorship, and professional development support for the team.

• Handle escalations and complex cases, making informed decisions while ensuring compliance across all operational licenses.

• Assess and recommend salary adjustments based on team performance and quality assurance (QA) outcomes.

• Implement and refine operational procedures to enhance team efficiency and compliance effectiveness.

• Oversee and conduct second-line quality assurance (QA) reviews to maintain high compliance standards.

• Develop and execute structured training schedules to upskill team members and educate the wider business on RG & AML compliance best practices.

• Provide operational guidance to business functions on responsible gaming (RG) and anti-money laundering (AML) compliance requirements.

• Collaborate with key stakeholders to ensure all regulatory and internal requirements are met.

• Implement and integrate regulatory updates as provided by the Compliance Managers, ensuring timely adaptation.

• Contribute to the development and execution of strategic initiatives related to responsible gaming and anti-money laundering.

• Identify areas for improvement and drive continuous enhancement in RG & AML processes.

• Stay updated with regulatory changes and industry best practices to ensure proactive compliance measures.

Requirements:

• Min. 3 years of experience in responsible gaming (RG) and anti-money laundering (AML) compliance within the iGaming industry.

• Proven leadership experience, with a track record of managing and mentoring teams.

• Experience handling escalations and complex investigations in a regulated environment.

• Strong background in regulatory compliance, risk management, and quality assurance (QA).

• Experience working with multiple regulatory jurisdictions and operational licenses is highly desirable.

Required Skills & Competencies:

• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.

• Excellent analytical and problem-solving abilities, with a keen eye for detail.

• In-depth knowledge of RG & AML regulations, policies, and best practices.

• Ability to work collaboratively with internal and external stakeholders, including regulatory bodies.

• Strong decision-making and escalation management skills in high-pressure situations.

• Excellent communication and training abilities, with experience in developing and delivering training programmes.

• Proficiency in using compliance monitoring tools, case management systems, and data analysis platforms.

• Strong organisational skills, with the ability to manage multiple priorities and drive process improvements.

Think we're a good match? Apply now!

The Perks (Malta Office)

Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:

• Private health insurance

• Wellness incentives, including a fitness allowance and mental well-being services

• Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!

• 2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely

• Gourmet lunches and healthy snacks prepared by our in-house chef

• Variety of discounts from local vendors

• Access to some of the greatest tools and platforms for developing your professional skills and building success within your role

• A range of training courses, known as Casumo College, for continuous learning and growth

• Social events for building strong relationships with colleagues from all across the organisation

Our ABC values:

ASPIRE

At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.

BELIEVE

Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.

CARE

Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.