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About the job
Description The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure and perform Quality checks. The associate should have working knowledge of MS office to capture data on daily basis. Key job responsibilities The Day To Day Job Requires The Individual To Make Judgment-based Decisions By Following a Standard Operating Procedure. This Will Involve Tasks Such As
Perform day to day tasks basis the instructions provided.
Meet business metrics and goals, i.e., SLA, production, and quality targets
Maintain records of day- to-day work by updating trackers or workflow tools
Contribute to ideations
Stakeholder Communications
Basic Qualifications
Bachelor's degree
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications
Experience with Excel
Minimum of 2 - 3 years experience in Digital/Quality Space
Preferred Qualifications
1. Ability to perform quality checks on video, audio and subtitle files
2. Ability to deep-dive on the issues and identify root-cause