Human Resources Operations Analyst

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are excited to present an opportunity for a Human Resources Operations Analyst with our client’s global HR Operations Team. This remote position offers a unique opportunity to make a meaningful impact while collaborating across multiple platforms to improve processes and service delivery.

As a Human Resources Operations Analyst, you will play a pivotal role in optimizing HR processes and ensuring the seamless execution of key HR business functions. We’re looking for a proactive problem-solver who can lead projects, drive continuous improvement, and support HR teams across the organization. If you’re someone who thrives in dynamic environments and has a passion for process improvement, this is the opportunity for you.

Key Responsibilities:

• Manage and resolve data-related tickets in ServiceNow, ensuring timely assignment and closure.
• Lead data clean-up and audit projects, collaborating with Program Leads to meet deadlines.
• Coordinate entity mergers or name change projects in partnership with HR stakeholders and Finance PMO.
• Support data movement between core HR systems and downstream systems (e.g., Payroll, Equity, Benefits), addressing integration errors.
• Conduct HR data integrity audits and update systems to ensure accuracy.
• Ensure all transactions comply with SOX and internal control guidelines.
• Analyze business process issues and propose system updates or process improvements.
• Document, map, and review HR processes regularly to identify areas for improvement.
• Collaborate with HRBPs and internal teams to execute organizational changes, considering all downstream impacts.
• Assist Onboarding and Offboarding teams with complex system issues related to FTEs and Contingent Workers.
• Support the Contingent Workforce program with system requirements to maintain data accuracy.
• Enter and assess the efficiency of Workday transactions, including creating and testing EIB files for integration.
• Run Workday reports to meet business needs.
• Contribute to special projects and operations improvement initiatives.

Qualifications:

• 1-3 years of experience in an HR operations role with strong HR domain knowledge.
• At least 2-3 years of experience with Workday, including completing EIBs and running reports.
• Ability to follow, document, and improve HR processes.
• Strong attention to detail, with the ability to tackle complex issues and re-engineer processes.
• Experience conducting root cause analysis to identify trends and design solutions.
• Exceptional customer service skills with a focus on continuous improvement.
• Ability to partner with international HR colleagues and clients.
• Proficiency in using data to recommend business process, self-service, and system enhancements.
• BA/BS Degree or equivalent experience.
• Experience with ServiceNow and intermediate skills in Microsoft Office and G Suite.
• Previous experience in an HR Shared Services or HR Operations environment.

Job Details:

• Location: Remote (must be based in the US and meet applicable W2 employment criteria)
• Duration: 40 hours per week, 1+ year
• Pay: $30 - $32/hr, paid weekly
• Benefits: Eligible for 401K and other benefits

Why Apply?

If you are a detail-oriented HR professional with a passion for improving processes and optimizing HR systems, this is an excellent opportunity to work with a global team on impactful projects. Don’t miss out on the chance to bring your expertise to a dynamic organization that values creativity, innovation, and operational excellence.

Ready to make a difference? Apply now and our recruitment team will be in touch to guide you through the next steps of the process!

There is no deadline to apply. 

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.