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Senior Project Manager - Telecommunication, ServiceNow

Nova Scotia, Canada (Remote)

Senior Project Manager - Telecommunication, ServiceNow

12 Hours ago • 5 Years + • Network Engineering • Product Management

About the job

15 skills required for this role

Add these skills to join the top 1% applicants for this job

cross-functional

network-monitoring

budget-management

innovation

resource-allocation

resource-planning

tensorflow

nagios

azure

aws

python

terraform

ansible

waterfall

scalability

Job Description

This senior project manager role at Ness Canada focuses on leading complex IT projects within the telecommunications sector, emphasizing AI-driven solutions and automation. Responsibilities include end-to-end project management, stakeholder communication, telecom network optimization, AI integration oversight, budget management, and Agile/Scrum methodology implementation. The ideal candidate will have extensive experience in telecom network operations, AI/ML platforms, and project leadership, delivering large-scale IT projects on time and within budget. Experience with cloud-based infrastructure and network automation tools is crucial.

Must have:

5+ years project management experience in IT and network-focused projects
Experience managing automation and AI initiatives in telecom
Agile/Scrum experience; Telecom network operations knowledge
AI/ML platform and automation tool familiarity (e.g., TensorFlow, Ansible)
PMP or similar certification

Good to have:

AI/ML certifications
Experience with cloud-based networking (SD-WAN, IoT)
Familiarity with network monitoring platforms (e.g., SolarWinds, Nagios)

Perks:

Access to trainings and certifications
Bonuses
Socializing activities
Attractive compensation

Description

Position at Ness Canada, Inc.

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.

You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements and responsibilities

We are seeking an experienced and dynamic Project Manager to lead complex IT projects with a focus on telecom network operations, AI-driven solutions, and automation. In this role, you will oversee the successful delivery of projects aimed at enhancing IT service management, network operations, and automation processes. The ideal candidate will have a strong understanding of telecommunications and the ability to manage cross-functional teams to deliver impactful projects on time and within scope.
As a Project Manager, you will collaborate closely with DevOps engineers, IT operations specialists, AI experts, and business stakeholders to drive innovation, ensure alignment with business goals, and deliver seamless solutions that optimize network infrastructure and operational workflows.

What you’ll do

Project Leadership & Management:

Lead end-to-end project management for telecom-focused AI-driven network automation initiatives, from initiation to execution and delivery;
Define project scope, objectives, and deliverables that align with business goals and client requirements;
Develop detailed project plans, timelines, and resource allocation strategies, ensuring all project milestones are met;
Identify risks, manage roadblocks, and proactively resolve issues to ensure project success;
Coordinate project teams across technical and business units, ensuring effective collaboration and communication.

Stakeholder Management & Communication:

Serve as the primary point of contact for stakeholders, ensuring transparency and regular updates on project progress;
Collaborate with cross-functional teams (e.g., DevOps, network engineering, AI specialists) to translate technical requirements into clear project deliverables;
Prepare and present project status reports, risk assessments, and mitigation strategies to senior leadership and key stakeholders;
Foster strong relationships with internal teams and external partners to ensure alignment with strategic goals.

Telecom Network Operations & Optimization:

Manage projects that focus on optimizing telecom network infrastructure, including cloud-based systems and network automation tools;
Oversee integrations of network monitoring platforms and automation solutions to improve service delivery, incident management, and network reliability;
Drive best practices for telecom workflows, ensuring scalability and efficiency in all implementations;
Identify opportunities for continuous improvement in network management and operational processes.

AI & Automation Project Oversight:

Coordinate the integration of AI-driven solutions and automation tools into telecom network management processes, focusing on predictive analytics, anomaly detection, and self-healing capabilities;
Collaborate with DevOps and AI teams to implement AI-driven workflows that enhance operational efficiency and minimize downtime;
Ensure the seamless execution of automation initiatives, maintaining alignment between technical teams and business objectives.

Budget & Resource Management:

Develop and manage project budgets, ensuring optimal resource allocation and adherence to financial targets;
Track project expenditures and timelines, providing regular updates to ensure projects remain within scope and budget;
Manage relationships with external vendors and contractors, ensuring compliance with service level agreements (SLAs) and contractual terms.

Agile & Scrum Methodologies:

Employ Agile and Scrum methodologies to manage iterative development and delivery processes, ensuring flexibility and adaptability;
Conduct regular sprint planning, stand-ups, and retrospectives with cross-functional teams to ensure continuous progress and alignment with project goals.

What you’ll bring

5+ years of project management experience, with a proven track record of delivering large-scale IT and network-focused projects;
Experience managing automation and AI-driven initiatives within the telecommunications industry;
Demonstrated ability to lead complex projects with cross-functional teams, aligning technical and business objectives;
Strong experience with Agile, Scrum, or Waterfall methodologies for project delivery;
Familiarity with AI/ML platforms and automation tools (e.g., TensorFlow, Ansible, Terraform, Python);
Good understanding of telecom network operations, including cloud-based infrastructure (AWS, Azure, GCP) and network automation concepts;
Knowledge of network monitoring tools and their integration into automation workflows;
Experience with predictive analytics and AI-driven tools for network optimization;
PMP (Project Management Professional) or similar certification;
AI/ML certifications or relevant experience in implementing AI technologies in telecom environments;
Experience with cloud-based networking technologies, such as SD-WAN and IoT;
Familiarity with network monitoring platforms (e.g., SolarWinds, Nagios).

Additional Skills

Strong leadership and interpersonal skills to motivate teams and manage stakeholder expectations;
Excellent problem-solving and analytical skills to handle complex challenges and find innovative solutions;
Outstanding communication skills, both verbal and written, to convey technical concepts to non-technical stakeholders;
Exceptional organizational skills to prioritize multiple tasks and manage competing deadlines effectively.

Not checking every single requirement?

If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

Let’s meet and you may just be the right candidate for one of our roles.

At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.

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