Senior Solution Consultant

Job Title:

Senior Solution Consultant

About Trellix:

Trellix is a global company redefining the future of cybersecurity and soulful work. The company’s comprehensive, open and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at  https://trellix.com. 

Role Overview:

We are seeking to hire an experienced and proven Professional Services Consultant within our UKI Professional Services teams.

An expert in Cloud architectures and cyber security solutions to protect data, you are expected to be passionate about delivering exemplary Customer Services and be accountable for design and delivery of our industry leading security solutions, ensuring Customers adopt and realise the recurring value from the Trellix cyber security Solutions.

It is essential that the experienced Consultant is a reliable self-starter with a proven understanding of the challenges facing our Customers today and how to architect and implement cyber security solutions to meet and exceed expectations.

The candidate is expected to be able to demonstrate strong relationships, people skills and communication at all levels, coupled with a “can do” attitude. An understanding of Cloud architectures and Trellix security technical solutions coupled with a structured delivery framework is also essential.

The role is predominantly home based, however the role can demand regular travel and expects that the Consultant will attend Customer sites and Trellix offices when required. This critical, exciting and very demanding role will deliver our Professional services to the highest Trellix standards to delight our customers.

About the Role:

• Lead delivery of Trellix project assignments to design and implement our cyber security solutions
• Own the ultimate responsibility for understanding the proposed solution, to then design and build a plan to successfully implement and deliver it to the Customer
• Work closely with customers and our internal teams 
• Cement yourself as a trusted advisor/strategic advisor with customers and drive continued value of our products and services.
• Act as the voice of the customer internally to advocate customer’s needs
• Engage proactively with customers at every step of their Trellix journey
• Proactively identify issues and coordinate with internal teams to remediate issues as they are identified.
• Leverage internal tools to centrally record and archive customer activity along with other key data points
• Mentor junior Consultants/Trainees 

About you:

• University degree or equivalent experience in a similar role
• 10+ years relevant and proven experience in delivery of cyber security/SaaS projects and solutions
• Proven results working as a trusted advisor to drive business value for customers
• Evidence of trusted relationship building at all levels 
• Excellent and clear written and verbal communication skills - able to simplify complex topics in an approachable manner for both executive and end-user audiences
• Ability to travel and work at Trellix offices and on customer site when required
• Proven, reliable professional with a “Can do” and “do whatever it takes” attitude and approach to working practices and demands of the business.
• In line with the above, a very flexible approach to working and achieving desired business goals for Trellix.

Overview of desired skills & experience:

• A self-starter with a proven track record and experience in a similar role. Strong cyber security and Cloud architectures experience with technical hands on background in a similar role demonstrating how to leverage relationships to drive successes both internal and Customer. Clear communications skills with an understanding of project delivery lifecycles and how successful projects are delivered.
• Some or all of the following skills and experience are valuable in order to be successful in this role.

Valuable: 

• CISSP or equivalent qualification
• Project Manager/Technical Project Manager experience in planning and leading projects to successful conclusion.  
• Development of innovative principles and ideas.  
• Experience of creativity, and best practices to obtain solutions to complex problems. 

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.