Senior Specialist, E-Learning
Job Summary
Job Description
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks an experienced e-learning designer and LMS support professional to fill the role of Senior Specialist, E-Learning Design. This impactful individual contributor acts as an E-learning, LMS (learning management system) and adult learning SME (subject matter expert) and coaches and supports leaders around learning design as needed. This role supports progress toward our strategic goals of attracting, developing and retaining top talent and becoming a Great Place to Work for All. This individual contributor owns the design of asynchronous training programs outlined in PPFA’s leadership development framework, competency model mentoring /coaching programs and ad hoc training experiences. Key Responsibilities include serving as a primary instructional designer for PPFA’s learning and leadership development framework’s asynchronous offerings, leveraging new and innovative ways to design e-learning that facilitates engaging training and follows Adult Learning Theory concepts and learning accessibility principles, developing assessments to measure the effectiveness of curriculum and learner performance, revising current training content as needed, and/or designing next phases of content, supporting the Manager, Learning, & Development with regular audits and modify the learning products available to the National Office and Affiliate audiences through both the CAL (LMS), the Intranet, and the 360Learning platform, partnering closely with Culture and Equity staff to ensure integration of In This Together (ITT) values and equity principles within learning content, leveraging various learning technologies and platforms to facilitate efficient and effective knowledge sharing and learning across the organization, serving as a super-user for the LinkedIn Learning catalog, building and maintaining relationships with the People, Culture and Equity team, National Office leaders, affiliate staff and leaders, and other stakeholders at various organizational levels to increase engagement with PPLearn (LMS), maintaining up-to-date knowledge of content areas as well as industry training and best practices, providing technical support as needed during virtual training sessions via Google Meet and Zoom, providing administrative support and coordination for learning cohorts.
Must have:
- Bachelor's degree in human resources management, instructional design/technology a related field, or equivalent experience.
- Minimum 2 years of experience working in any combination of Learning & Development, organizational development, & Human Resources, preferably within a large and/or federated not-for-profit organization.
- Experience working with Learning Management Systems, with comfort learning and using new systems.
Good to have:
- Knowledge of global trends in Learning & Development, Employee Engagement, and Workplace Culture and can apply to learning solutions.
- Strong customer service orientation
- Ability to work under pressure on multiple projects concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
- Ability to be an engaged listener with the ability to build consensus both within and outside the organization.
- Ability to execute strong visual design and comfort with various presentation tools (i.e., Powerpoint, Canva, Excel)
- Ability to apply Instructional Design Methodology (i.e., ADDIE) and Adult Learning Principles
- Ability to apply a Human-Centered Design approach
- Ability to coordinate and manage projects using various tools (i.e., Asana, Miro, etc)
- Ability to communicate effectively, both verbally and in writing.
- Ability to work independently as well as collaboratively within a team environment.
- Ability to work in a hybrid work environment.
- Ability to handle stressful situations and provide a high level of customer service in a calm and values-aligned manner.
- Ability to establish and maintain effective working relationships.
- Ability to solve problems, analyze information and data, and manage projects.
- Ability to exercise a high degree of judgment and diplomacy and maintain confidentiality.
Perks:
- generous vacation + sick leave + paid holidays
- individual/family provided medical, dental and vision benefits effective day 1
- life insurance
- short/long term disability
- paid family leave
- 401k
- Flexible Spending Account (FSA)
- Transportation/Commuter accounts
7 skills required
Job Details
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks an experienced e-learning designer and LMS support professional to fill the role of Senior Specialist, E-Learning Design. This impactful individual contributor acts as an E-learning, LMS (learning management system) and adult learning SME (subject matter expert) and coaches and supports leaders around learning design as needed.
Purpose:
Reporting to the Associate Director, L&D, the Senior Specialist, E- Learning Design supports progress toward our strategic goals of attracting, developing and retaining top talent and becoming a Great Place to Work for All. This individual contributor owns the design of asynchronous training programs outlined in PPFA’s leadership development framework, competency model mentoring /coaching programs and ad hoc training experiences.
Delivery:
●Serves as a primary instructional designer for PPFA’s learning and leadership development framework’s asynchronous offerings.
●Leverages new and innovative ways to design e-learning that facilitates engaging training and follows Adult Learning Theory concepts and learning accessibility principles.
● Develop assessments to measure the effectiveness of curriculum and learner performance.
●Revises current training content as needed, and/or designs next phases of content.
●Supports the Manager, Learning, & Development with regular audits and modify the learning products available to the National Office and Affiliate audiences through both the CAL (LMS), the Intranet, and the 360Learning platform.
●Partners closely with Culture and Equity staff to ensure integration of In This Together (ITT) values and equity principles within learning content.
●Leverages various learning technologies and platforms to facilitate efficient and effective knowledge sharing and learning across the organization.
●Serves as a super-user for the LinkedIn Learning catalog.
●Builds and maintains relationships with the People, Culture and Equity team, National Office leaders, affiliate staff and leaders, and other stakeholders at various organizational levels to increase engagement with PPLearn (LMS).
●Partners closely with Culture and Equity staff to ensure integration of ITT values and equity principles within learning content.
●Maintains up-to-date knowledge of content areas as well as industry training and best practices.
● Provides technical support as needed during virtual training sessions via Google Meet and Zoom.
●Provides administrative support and coordination for learning cohorts.
Engagement:
●Serves as key partner to Associate Director, Learning & Development and Manager, Learning & Development.
●Builds trusting, strong and collaborative relationships with People & Culture Business Partners, broader PCE team, ERG leaders, leaders and staff at all levels across the organization to advance the critical learning and development priorities for the organization.
●Partners with internal and external DEI partners to ensure equitable strategies and procedures within work.
●Demonstrates a commitment to race equity. Maintains current knowledge of PPFA’s work toward enhanced race equity standards, is held accountable to them and holds their team members accountable.
●Demonstrates commitment to and embodiment of gender, racial, and reproductive justice values and demonstrates the ability to apply those values to leadership programs.
●Continuously maintains professional growth and learning by attending and engaging in internal and external conferences, seminars, etc.
Knowledge, Skills and Abilities (KSAs):
●Bachelor's degree in human resources management, instructional design/technology a related field, or equivalent experience.
●Minimum 2 years of experience working in any combination of Learning & Development, organizational development, & Human Resources, preferably within a large and/or federated not-for-profit organization.
●Experience working with Learning Management Systems, with comfort learning and using new systems.
●Demonstrated ability to achieve objectives in collaboration with other functional areas.
●Demonstrated commitment to Planned Parenthood’s mission, vision and values.
●Base knowledge of core diversity concepts including power and privilege, systems of
●oppression, emotional intelligence, implicit bias, etc.
●Demonstrated experience successfully working with a broad spectrum of people from
various identities and experiences.
●Knowledge of global trends in Learning & Development, Employee Engagement, and Workplace Culture and can apply to learning solutions.
●Strong customer service orientation
Ability to:
●Work under pressure on multiple projects concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
●Be an engaged listener with the ability to build consensus both within and outside the organization.
Execute strong visual design and comfort with various presentation tools (i.e., Powerpoint, Canva, Excel)
●Apply Instructional Design Methodology (i.e., ADDIE) and Adult Learning Principles
●Apply a Human-Centered Design approach
●Coordinate and manage projects using various tools (i.e., Asana, Miro, etc)
●Communicate effectively, both verbally and in writing.
●Work independently as well as collaboratively within a team environment.
●Work in a hybrid work environment.
●Handle stressful situations and provide a high level of customer service in a calm and values-aligned manner.
●Establish and maintain effective working relationships.
●Solve problems, analyze information and data, and manage projects.
●Exercise a high degree of judgment and diplomacy and maintain confidentiality.
Travel: 0-20%, domestically
$75,000 - $85,000 a year
Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPFA participates in the E-Verify program and is an Equal Opportunity Employer.
#LI-SY1
*PDN-HR
Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPFA participates in the E-Verify program and is an Equal Opportunity Employer.
#LI-SY1
*PDN-HR
Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
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