Senior UX Researcher

1 Week ago • 5-8 Years • Product Design • $151,000 PA - $222,000 PA

Job Summary

Job Description

As a Senior UX Researcher at Fitbit (Google), you will lead research on emerging areas like LLM-powered fitness and health coaching experiences. You'll collaborate with UX designers, product managers, and engineers, influencing stakeholders to adopt research-based solutions. Responsibilities include owning project priorities, allocating resources, driving product improvements through research insights, defining and evaluating product impact, and leading discussions on user, product, and business needs. You'll conduct various research methods like usability studies, contextual inquiry, surveys, and more, ensuring user needs are met at all stages of product development. The role requires strong experience in UX research, especially with LLM-based products and APIs, and managing projects in a dynamic environment.
Must have:
  • Bachelor's degree or equivalent experience
  • 5+ years of applied research experience
  • Experience with LLM-based products and APIs
  • Proficiency in various research methodologies
  • Experience working with executive leadership
Good to have:
  • Master's or PhD in HCI, Cognitive Science, etc.
  • Experience in health and fitness product research
  • Project management experience in a changing organization
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in an applied research setting, or similar.
  • Experience with emerging conversational AI products and experiences such as LLM-based products and API's.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
  • 3 years of experience managing projects, and working in a changing organization.
  • Experience designing Health and Fitness experiences, including coaching experiences.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As a UX Researcher on the Health Experiences team you will lead UX research on emerging areas such as LLM-powered fitness and health coaching experience.

Fitbit’s wide range of innovative products, including smartwatches, trackers, and a smart scale, help people lead healthier, more active lives by empowering them with data, inspiration, and guidance to reach their health and fitness goals. Coupled with our leading software and Fitbit Premium, our immersive platform experience delivers personalized experiences, insights, and guidance to support our users’ health and wellness. Fitbit’s mission has always been to help make everyone in the world healthier and now, as part of Google we’ll be able to make health even more accessible to everyone.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions. 
  • Own project priorities in alignment with product goals, and oversee allocation of resources within the project. 
  • Drive ideas to improve products and services through research-driven insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact. 
  • Own idea and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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