Social Media Community Manager Kick

Live and breath streaming? Shape the future of community engagement @ KICK!

What's in it for you

Are you passionate about live streaming, social media, and building vibrant communities? Do you have a knack for creating genuine connections, and turning online messages into meaningful interactions? If yes, we want you to help shape the future of KICK, the world's leading streaming platform! This role puts you at the forefront of community engagement and will see you interact with the community daily. Whether it's crafting meaningful replies and DMs, discussing memes, sharing content or building meaningful connections with the community, there will be a lot of variety in this role. You will join an existing team that is super passionate about streaming culture and growing the KICK Community. This role will operate on a shift pattern of either Tuesday – Saturday, or Sunday – Thursday, at the following work hours 7 am - 3 pm or 11 am - 7 pm. You will join a growing workforce of over 400 people at one of Australia's fastest-growing businesses! 

Your role with us: 

Your mission should you choose to accept it, will be to help grow, engage and maintain the KICK community by engaging DMs and public replies on social media platforms. You will assist ideation of content, activations and campaigns within the wider marketing team as well as manage our social media accounts for Twitter and Instagram. This role will see you engaging with our audience across multiple social media channels with creative social content, be that written or visual. You will also be required to communicate with streamers through on-site chats and forums and build rapport with them and their audience. You will also get to work alongside our Customer Support team with queries on social platforms.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, KICK.com and Twist Gaming. KICK is built by gamers, for gamers, and whilst our platform may be new we’re already making a big splash with some of the biggest names in streaming flocking to our platform. We’re not just another streaming platform though - we’re a community of gamers, creators, and fans who are passionate about building something incredible together and we’re already seeing the results of our hard work: our platform is quickly becoming one of the most dominant forces in the industry

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 400+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do: 

• Basic social media account management of platforms such as Twitter and Instagram.
• Communication with streamers through on-site chats and forums.
• Working alongside customer support team with queries on social platforms.
• Building a rapport with streamers and the viewing audience.
• Engaging our audience with creative social content, be that written or visual.
• Delivering on social media strategies from a live-posting standpoint, fostering the KICK community on a daily basis through engaging content.
• Being across the process and infrastructure of the back-end of the site.

What you will bring: 

• Experience in managing and maintaining a large social media platform/online community
• Passion and knowledge of streaming culture is a must
• Experience using online platforms (X, X Pro, Instagram, Discord, Slack, Google Suite, Reddit, Monday, TikTok)
• Proficient in Adobe Creative products (PhotoShop, Premiere)
• Excellent written and communicative skills
• Attention to detail
• In-tune with online trends, pop-culture and newsworthy topics
• Ability to take initiative
• Adequate problem-solving skills
• Ability to work autonomously

Bonus points if you also have:

• Bi-lingual in English and anything else! 
• The ability to create digital content using Photoshop and/or other applications is desirable 
• Sports, gambling and cryptocurrency knowledge advantageous

Some of the perks of working for us:

• EAP access for you and your family
• Access to over 9,000 courses across our Learning and Development Platform 
• Paid volunteer day
• Two full-time barista’s who will make your daily coffee, tea or fresh juice!
• Daily catered breakfast
• Massage Wednesdays - we get professionals to do this!
• Team lunches and happy hour in the office from 4pm
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles
• Help yourself drinks fridges and snack shelves

“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.