Team Leader - Food & Beverage

What’s in It for You:

• Competitive pay (insert relevant hourly rate here)
• Leadership development opportunities and career growth potential
• Employee Rewards platform offering discounts on shopping, dining, and travel
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends

Summary of the Role:

As a Team Leader at our Gateshead venue , you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Key Skills and Experience:

• Strong leadership and organisational skills
• Experience leading teams and driving excellent customer service
• A customer-first mindset with the ability to inspire and engage your team
• Excellent communication and problem-solving abilities
• Ability to thrive in a fast-paced environment
• Experience in hospitality or customer service is desirable but not essential