Account Manager

3 Weeks ago • 2 Years + • Account Management

About the job

Job Description

This Account Manager position at Growe requires managing the entire application process for payment providers, including gathering documents, registering back offices, and supporting relations with partners. Responsibilities also include creating tasks for integration, managing communication within internal teams, performing market research on payment methods, searching for new providers, supporting KYC/compliance procedures, assisting finance and operations teams, and analyzing competitors. The role demands strong communication and organizational skills, advanced MS Office proficiency, and a basic understanding of online payments and financial processes.
Must have:
  • 2+ years as account manager in PSP or payments
  • Upper-intermediate English
  • Experience with foreign partners
  • KYC/Compliance understanding
  • Basic financial understanding
  • Online payments technical knowledge
Good to have:
  • Excellent presentation skills
  • High attention to detail
  • Resourcefulness and persistence
Growe welcomes those who are excited to:
  • Fill out application forms, gather documents from internal departments, register back offices, etc;

  • Support of the whole application process;

  • Support of relations with partners daily, communication with their sales and account management teams;

  • Create tasks for integration and provide all necessary information to start integration to the product manager and developer;

  • Create group chats with providers for internal teams, inform of contract conditions and details to relevant internal teams;

  • Perform market research for the most popular payment methods and their understanding;

  • Search for payment and other providers in respective markets, contacting them;

  • Support KYC and compliance process during application in both ways, adjust the company's website to meet provider's requirements;

  • Assistance to fin team, ops team in escalation of their requests to partner's management and Head of Payments;

  • Search for competitors in the market and analyze their payment methods, flows, limits, and providers.

We need your professional experience:
  • English at upper intermediate level;

  • 2+ years as account manager or similar position in PSP or payments;

  • Experience in communication with foreign customers or partners;

  • Understanding of basic principles of contractual relations;

  • Understanding of KYC and compliance procedures;

  • Basic understanding of corporate cash flow, income,and  expenses;

  • Basic understanding of online payments technical integrations, funnels, flows;

  • Advanced MS Office, Google Search, Similar Web, task tracking, cloud storage user.

We appreciate if you have those personal features:
  • Attention to details;

  • Persistence;

  • Resourcefulness;

  • Quick tasks execution;

  • High level of communication skills;

  • Good team player;

  • Ability to communicate with partners independently;

  • Good presentation skills.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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About The Company

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.


We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional opportunities to our team players and an extraordinary chance to succeed.


Check out our vacancies and join our growing team of opportunities unlockers.


Let's grow together!

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