Account Strategist, Engage, Google Customer Solutions (English, Czech/Slovak)

1 Hour ago • 2 Years + • Business Development

About the job

Job Description

The Account Strategist at Google Customer Solutions (GCS) works with businesses of all sizes to develop and implement Google Ads strategies. Leveraging online media expertise, communication skills, and analytical abilities, you'll build relationships, conduct sales consultations, and advise clients on maximizing their return on investment. Responsibilities include delivering against growth goals, managing a portfolio of small businesses, understanding their growth drivers, identifying opportunities, and creating quarterly plans. You'll drive customer growth by providing exceptional service and achieving customer business and marketing objectives. This role requires fluency in English and Czech or Slovak to support client relationships in the specified region. The ideal candidate will possess a strong understanding of Google Ads and online advertising.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising, sales, or marketing
  • Fluency in English and Czech/Slovak
  • Deliver against ambitious growth goals
  • Manage a portfolio of small businesses
  • Provide outstanding customer sales experience
Good to have:
  • Google Digital Workshop Certification
  • Familiarity with Google Ads
  • Ability to influence stakeholders
  • Strong storytelling skills
  • Ability to multi-task and manage multiple projects

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.
  • Ability to communicate in English and Czech or Slovak fluently to support client relationships in the region.

Preferred qualifications:

  • Certification in Google Digital Workshop.
  • Familiarity with Google Ads and online advertising.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to multi-task and manage multiple projects at a time, while paying attention to detail.
  • Ability to own a portfolio in an advertising or media sales context in Czech Republic or Slovakia, and consistently overachieve quotas to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing, and conduct regular phone consultations and sales pitches with clients to advise them on how to get the best return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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