Business Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Business Analyst

Location: Australia [Preferably Parramatta] || Hybrid

Job Type: Full Time || Permanent

Job Description

Get To Know Us:

SS&C GIDS provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

Please note that this role can be based in Parramatta, Sydney, Melbourne, Wollongong or Hobart

What You Will Get to Do:           

As a Business Analyst, you will bridge the gap between business needs and technology solutions. You’ll collaborate with stakeholders to elicit, analyse, and document requirements, ensuring alignment with timelines, quality standards, business goals, and governance frameworks.

• Elicit, validate, and document requirements, ensuring alignment with analysis standards and best practices.
• Verify business and system solutions to ensure they deliver value and maintain high service quality. 
• Foster strong, collaborative relationships with stakeholders to drive alignment and shared success.
• Facilitate workshops and refinement sessions, ensuring follow-up on action items to achieve agreed outcomes.
• Write clear, concise user stories with acceptance criteria, incorporating stakeholder feedback.
• Provide ongoing support to the delivery team through all stages of project. 
• Ensure requirement traceability and solution alignment through close collaboration with developers, testers, and stakeholders, supporting thorough validation across the delivery lifecycle.
• Manage risks, issues, and dependencies with timely escalation to ensure smooth delivery.

What You Will Bring:

• 2+ years of business analysis or equivalent experience.
• Wealth Management experience in superannuation, investment, or insurance services.
• Stakeholder engagement and relationship-building skills.
• Confident in facilitating workshops and collaborative sessions.
• Skilled in requirements elicitation, analysis, and documentation.
• Proficient with business analysis tools such as Visio (with BPMN notation), MIRO, Jira, and Confluence.
• Clear and concise communicator who actively listens and values diverse perspectives.
• Collaborative team player who also thrives when working independently.
• Keen problem solver with a proactive approach.
• Adaptable and comfortable working in dynamic, changing environments.
• Industry certifications such as IIBA ECBA/CCBA, IIBA AAC, or Scrum Master are welcomed but not mandatory.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.