Business Operations Coordinator

2 Months ago • 2-4 Years • Operations • Administrative

Job Summary

Job Description

The Business Operations Coordinator supports the Manager by managing data workflows, optimizing scheduling tools (MediaPulse), and ensuring accurate work order reconciliation. This role is crucial for maintaining data integrity, enhancing reporting capabilities, and providing operational support to production teams. Responsibilities include work order reconciliation in MediaPulse, managing scheduling for 400+ personnel and 100+ facilities, assisting with system enhancements and process improvements, providing technical support (MediaPulse and Qlik), and conducting user training. The ideal candidate will have 2-4 years of experience in business operations, data management, or support, strong attention to detail, excellent organizational skills, and advanced Excel knowledge. Experience with large data analytics tools is a plus.
Must have:
  • Work order reconciliation in MediaPulse
  • Manage scheduling system for 400+ personnel
  • Data accuracy and system functionality
  • System & process improvement support
  • Technical support & user training
  • Advanced Microsoft Excel knowledge
Good to have:
  • Experience with large data, analytics, and visualization tools

Job Details

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…


The Coordinator, Business Operation, supports the Manager by managing data workflows, optimizing scheduling tools, and ensuring the accuracy of work order reconciliation in MediaPulse. This role is crucial for maintaining data integrity, enhancing reporting capabilities, and providing operational support to production teams.

Your Role Accountabilities…

  • Work Order Reconciliation: Oversee the reconciliation of work orders within MediaPulse, ensuring alignment between scheduling and financial data. Troubleshoot discrepancies, recommend adjustments, and document the reconciliation process.

  • Scheduling Tool Administration: Manage day-to-day operations within the scheduling system (MediaPulse) for over 400 personnel and 100+ facilities, ensuring data accuracy and system functionality. Coordinate technical updates with the Manager.

  • System & Process Improvement Assistance: Support the Manager in implementing system enhancements and process improvements. Participate in testing and validating system updates, document process changes, and assist users with onboarding to new features.

  • Technical Support & User Training: Serve as the primary contact for Tier 1 support in MediaPulse and Qlik, providing troubleshooting and resolving user issues. Conduct training sessions on Qlik dashboards, scheduling tools, and new system features.

Qualifications Experiences…

  • 2-4 years of experience in business operations, data management, or support.

  • Strong attention to detail, particularly in data accuracy.

  • Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects.

  • Effective communication skills for cross-functional collaboration and user training.

  • Advanced knowledge of Microsoft Excel (e.g., formulas, pivot tables, etc.).

  • Experience with large data, analytics tools, and/or visualization tools is a plus.

  • Bachelor’s degree or equivalent experience in business, operations, computer science, or a related field.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at   along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our for instructions to submit your request.

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About The Company

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses.

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