Customer Engineer, Application Modernization, Google Cloud

1 Month ago • 5-7 Years • DevOps

Job Summary

Job Description

This Customer Engineer role focuses on application modernization on Google Cloud, requiring fluent Japanese communication with clients. Responsibilities include identifying business opportunities, resolving technical blockers, providing cloud modernization expertise (briefings, PoCs), guiding customers through legacy application assessments and migration to hybrid-cloud, and executing prototyping workshops. The role also involves developing modernization roadmaps, documenting requirements, and traveling to customer sites and events. Minimum qualifications include a Bachelor's degree in Computer Science or equivalent, 5 years of container-based application development experience, and 2 years of Kubernetes and CI/CD pipeline experience. Preferred qualifications include a Master's degree and experience as a lead architect/engineer or technology consultant.
Must have:
  • 5+ years container-based app development experience
  • 2+ years Kubernetes cluster experience
  • 2+ years CI/CD pipeline integration with Kubernetes
  • Fluent Japanese communication
  • Enterprise cloud expertise
  • Application modernization roadmap development
Good to have:
  • Master's degree in Computer Science
  • Lead architect/engineer experience
  • Technology consultant experience
  • Fluent English communication
  • Experience with Java, Python, or Go

Job Details


Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 5 years of experience in container-based application development as it relates to integration/deployment, developer operations, infrastructure as code, and architecting with cloud native technology.
  • 2 years of experience with development, scaling, and managing Kubernetes clusters.
  • 2 years of experience developing CI/CD pipelines and integrating them with Kubernetes.
  • Ability to communicate in Japanese fluently to communicate with local customers.

Preferred qualifications:

  • Master's degree in Computer Science, a relevant technical field, or equivalent practical experience.
  • 2 years of experience as a lead architect/engineer to develop system architecture with cloud native technologies for medium to large systems.
  • Experience as a technology consultant, technical architect, enterprise architect, technical sales engineer, or solutions architect.
  • Experience with one or more general purpose programming languages (e.g., Java, Python, Go, etc.).
  • Ability to communicate in english fluently to communicate with internal stakeholders.
  • Excellent business level communication skills.

About the job

Google Cloud helps organizations empower their employees, serve their customers, and build what’s next for their business. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers see the benefits of our technology come to life. In this role, you will work with technical business teams as an enterprise cloud subject matter expert to differentiate and paint the roadmap of Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, engaging in proof-of-concepts, and troubleshooting potential roadblocks.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop a strategy to resolve technical blockers.
  • Provide enterprise infrastructure/cloud modernization expertise to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify applications for migration to hybrid-cloud computing models.
  • Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting key blocking requirements for prioritization with engineering.
  • Travel to customer sites, conferences, and other related events.

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