Senior Solution Engineer - Data Cloud

4 Months ago • 7-8 Years • Manufacturing

Job Summary

Job Description

As a Senior Solution Engineer - Data Cloud, you'll collaborate closely with various departments to propose optimal solutions and architectures within your area of expertise. You'll create proposals, deliver compelling product demonstrations to clients and partners, and provide swift, accurate responses to technical inquiries. Responsibilities also include conducting internal/external training, supporting marketing activities (presentations, seminars), developing sales materials (templates, best practices), and collaborating with sales, marketing, and development teams to enhance product sales and market penetration. You'll be a Data Cloud expert, contributing to business growth and leveraging your expertise in new product features.
Must have:
  • 7+ years in software sales/implementation
  • 7+ years in consulting & solution design
  • Experience in client presentations/demos
  • Excellent communication & teamwork skills
  • Proactive problem-solving & ownership
  • Fluent Japanese & business-level English
Good to have:
  • Salesforce product knowledge
  • Knowledge of competitor products
  • IT skills (development, integration, APIs)
  • Digital marketing experience
  • Data analysis/data science experience

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description:

当部門はSolutions部門において特定のソリューション、技術領域に深い専門知識を持ち、Account Executive(営業)、業界/企業担当のSolution Engineerとともに製品、および技術的な観点からお客様へのソリューション提案、デモンストレーション、技術的な質問への対応を担います。
また、特定製品の専門家として開発部門や製品マーケティング部門と連携し、日本における製品品質の向上、および市場における認知度向上のための活動も行います。
 

Role Description:

1. ソリューション提案

  • 関連部門と密接に連携し、担当領域における適切なソリューション、アーキテクチャ提案を実施
  • 製品の最新動向、制限事項などをふまえた提案書を作成

2. デモンストレーション

  • お客様、パートナー様、および社内関連部門に製品の価値を正しく伝え、課題を解決するためのソリューション構築と効果的なデモンストレーションを実施

3. 技術的な質問への回答

  • 社内の関連部門や提案チーム、パートナーや顧客からの技術的な質問に対して迅速かつ正確に回答する

4. 技術的なトレーニング

  • 社内関連部門やパートナー様へのセミナー、ベストプラクティス、ナレッジシェア等を実施

5. マーケティング活動支援

  • セミナーやイベントでの登壇、プレゼンテーション、デモンストレーションの実施によるマーケティング活動支援し、ソリューションを市場へ広く価値訴求する活動を実施

6. 各種営業マテリアルの作成

  • 提案活動で培ったノウハウを活かし、製品に関するTips集、標準デモンストレーション(各製品、複数製品連携など)、提案書テンプレート、リファレンスアーキテクチャなどを作成

7. 関連部門との密な連携

  • 営業チーム、パートナーアライアンス、マーケティング、製品開発、製品マーケティング等と密に連携し、共に製品の拡販するための戦略を立て実行する
  • 製品の最新情報を収集し、販売戦略を策定し、社内外への展開を実施
  • 製品販売における技術的な障害を本社開発部門や製品マーケティング部門と連携して解決

Your Impact:

  • Data Cloud (Customer Data Platform)の専門家として、お客様、パートナー様、および社内関連部門から信頼され、担当領域におけるビジネスの成長と最大化に貢献します。
  • 新しい製品、機能にいち早く触れることができるため、その領域の第一人者としてキャリアを磨くことができます。

Basic Requirements:

  • 言語: 日本語 (読み、書き、会話が流暢にできるレベル)/ 英語 (読み、書きが問題ないレベル)
  • ソフトウェア製品の販売、または導入の経験 (プリセールスエンジニア/アーキテクト/システムエンジニア)を7年以上
  • コンサルティングおよびソリューション設計の経験を7年以上
  • お客様向け、セミナーやイベントなどでのプレゼンテーション/デモンストレーション経験
  • お客様のビジネスニーズのヒアリング、および課題を分析する能力
  • 常に好奇心旺盛で、新しい技術を学ぶことに興味を持って取り組む姿勢
  • チームで仕事を進めるコミュニケーション力
  • プリセールス、ポストセールスに関わらず、技術的な問題をオーナーシップを持って解決する能力
  • マルチタスク実行能力、スピード感を持った業務遂行能力
  • 問題や課題を前向きに捉え解決へ導くマインド
  • 難しいことをわかりやすく伝えるセンス

Preferred Requirements:

  • ビジネスレベルの英語:任せられる担当領域が広がります
  • Salesforce 製品の知識・経験
  • 担当領域における競合製品の知識・経験
  • ITスキル (システム開発経験、システムインテグレーション、API、アプリケーションサーバー、データベース、ネットワーク、プログラミング言語 など)
  • デジタルマーケティングのランドスケープ、モバイルマーケティング、デジタル/CRM/マーケティングの経験
  • トラッキングピクセル、タグ、サーバー間統合、モバイルアプリSDK、API統合、タグ管理プラットフォーム、分析ツールなどのデジタル広告技術の実装技術と運用の知識と経験
  • データ分析、データサイエンティストとしての経験

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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