Customer Field Support Engineer (Contractor)

4 Months ago • 8 Years + • Quality Assurance • $40,000 PA - $70,000 PA

Job Summary

Job Description

This contract position for a Customer Field Support Engineer requires 8+ years of experience in an engineering-related field. The role involves designing and implementing automated tool test integration for current and future Location products, contributing to Location-based feature designs, and working with a team to create software product schedules, ensure software quality, and deliver products on time. Responsibilities include supporting team members, fostering self-management, developing growth opportunities, and proactive future planning. The position is based onsite at the Cedar Rapids office.
Must have:
  • 8+ years experience in engineering
  • Design & implement automated tool tests
  • Contribute to Location-based features
  • Software product schedules & quality assurance
  • Team support and collaboration
Perks:
  • Medical (PPO, High Deductible, MEC)
  • Dental + Vision
  • Employee Assistance Program

Job Details

Please Note:

To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

As a Software Engineer to be responsible for supporting our company's ongoing projects. You will be working closely with your team members to ensure that all software requirements, deadlines, and schedules are on track. Responsibilities include working with a team of engineers, creating software product schedules, ensuring quality of software, and delivering said products on time.

Location: Onsite at our Cedar Rapid office

  • Design and implement new methods of automated tool test integration for current and upcoming Location products
  • Contribute ideas and follow through with designs for upcoming Location-based features
  • Responsibilities include working with a team of engineers, creating software product schedules, ensuring quality of software, and delivering said products on time
  • Support your team, empowering their achievements, facilitating self-management, developing growth opportunities, and proactively planning for the future.
  • Complete other responsibilities as assigned.

What You Bring

  • 8+ years of experience with Bachelor's degree in an engineering related field is required
  • An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
  • You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
  • Innovative and creative, you proactively explore new ideas and adapt quickly to change.

***Position is contracted through Eastridge MSP***

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. 

For contract positions, Samsung Semiconductor partners with with Eastridge Workforce Solutions, an Employee Owned Company.  As an employee of Eastridge, you'll have an opportunity to participate in the following benefits:

Medical With four plans to choose from, including PPO, High Deductible, and two Minimum Essential Coverage (MEC) reimbursement plans designed to meet the individual ACA requirement, choose what's right for you.
Dental + Vision Through Anthem, we offer plans for dental and vision for you and your loved ones.
Employee Assistance Program With resources for so many of the moments life can bring our way, ask us how our EAP can support you.

Base Pay Range

$40 - $70 USD

Equal Opportunity Employment Policy 

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Covid-19 Policy
To help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. 

Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy

 

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