Customer Field Support Engineer (Contractor)

5 Months ago • 8 Years + • Quality Assurance • $40,000 PA - $70,000 PA

Job Summary

Job Description

This contract position for a Customer Field Support Engineer requires 8+ years of experience in an engineering-related field. The role involves designing and implementing automated tool test integration for current and future Location products, contributing to Location-based feature designs, and working with a team to create software product schedules, ensure software quality, and deliver products on time. Responsibilities include supporting team members, fostering self-management, developing growth opportunities, and proactive future planning. The position is based onsite at the Cedar Rapids office.
Must have:
  • 8+ years experience in engineering
  • Design & implement automated tool tests
  • Contribute to Location-based features
  • Software product schedules & quality assurance
  • Team support and collaboration
Perks:
  • Medical (PPO, High Deductible, MEC)
  • Dental + Vision
  • Employee Assistance Program

Job Details

Please Note:

To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

As a Software Engineer to be responsible for supporting our company's ongoing projects. You will be working closely with your team members to ensure that all software requirements, deadlines, and schedules are on track. Responsibilities include working with a team of engineers, creating software product schedules, ensuring quality of software, and delivering said products on time.

Location: Onsite at our Cedar Rapid office

  • Design and implement new methods of automated tool test integration for current and upcoming Location products
  • Contribute ideas and follow through with designs for upcoming Location-based features
  • Responsibilities include working with a team of engineers, creating software product schedules, ensuring quality of software, and delivering said products on time
  • Support your team, empowering their achievements, facilitating self-management, developing growth opportunities, and proactively planning for the future.
  • Complete other responsibilities as assigned.

What You Bring

  • 8+ years of experience with Bachelor's degree in an engineering related field is required
  • An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
  • You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
  • Innovative and creative, you proactively explore new ideas and adapt quickly to change.

***Position is contracted through Eastridge MSP***

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. 

For contract positions, Samsung Semiconductor partners with with Eastridge Workforce Solutions, an Employee Owned Company.  As an employee of Eastridge, you'll have an opportunity to participate in the following benefits:

Medical With four plans to choose from, including PPO, High Deductible, and two Minimum Essential Coverage (MEC) reimbursement plans designed to meet the individual ACA requirement, choose what's right for you.
Dental + Vision Through Anthem, we offer plans for dental and vision for you and your loved ones.
Employee Assistance Program With resources for so many of the moments life can bring our way, ask us how our EAP can support you.

Base Pay Range

$40 - $70 USD

Equal Opportunity Employment Policy 

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Covid-19 Policy
To help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. 

Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy

 

Similar Jobs

Landor - Client Services Intern

Landor

Mumbai, Maharashtra, India (Hybrid)
2 Weeks ago
Scanline VFX - Production Coordinator, Visual Pioneering

Scanline VFX

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago
Zinnia - Director, Client Delivery Lead

Zinnia

Greenwich, Connecticut, United States (Hybrid)
1 Month ago
albi online  - Accounts Payable Accountant in Full-time/Part-time (m/f/d)

albi online

Berlin, Berlin, Germany (Hybrid)
2 Weeks ago
neostella - Data Handling and Transformation Apprentice

neostella

Antioquia, Colombia (On-Site)
1 Month ago
Epic Games - QA Engineering Specialist

Epic Games

(On-Site)
3 Months ago
Next Level Business Services - Performance Test Manager

Next Level Business Services

Babylon, New York, United States (On-Site)
7 Months ago
Nagarro - Senior QA Automation

Nagarro

Monterrey, Nuevo Leon, Mexico (On-Site)
7 Months ago
OG Healthcare - Software Test Engineer

OG Healthcare

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Mayhem studios - QA Engineer 1 (Manual)

Mayhem studios

Bengaluru, Karnataka, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

onwards Search - Sales Planner / Media Buyer

onwards Search

New York, United States (Hybrid)
6 Days ago
Probably Monsters - Senior Technical Artist

Probably Monsters

Dallas, Texas, United States (Hybrid)
10 Months ago
Universal Music Group - Coordinator, A&R

Universal Music Group

Santa Monica, California, United States (On-Site)
6 Days ago
Tesla - Service Technician Apprenticeship

Tesla

Flanders, Belgium (On-Site)
3 Months ago
bytedance - Tax Business Partner - Global Payments - Singapore

bytedance

Singapore (Hybrid)
1 Month ago
fan studio - Mobile Rendering Engineer

fan studio

Giebelstadt, Bavaria, Germany (On-Site)
2 Weeks ago
Corsair - Delivery Execution Specialist

Corsair

Taoyuan City, Taiwan (On-Site)
1 Month ago
GHX - Inventory Specialist

GHX

Jacksonville, Florida, United States (On-Site)
1 Month ago
Scopely - QA Director - Unannounced Project

Scopely

Lisbon, Lisbon, Portugal (Hybrid)
5 Months ago
Lionsgate Games - Financial Analyst, Contract Compliance & Third Party Audit

Lionsgate Games

Santa Monica, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Cedar Rapids, Iowa, United States

nexon america - Manager, CRM

nexon america

El Segundo, California, United States (Hybrid)
1 Week ago
Biofire DX - Field Application Specialist: Molecular

Biofire DX

Miami, Florida, United States (On-Site)
1 Month ago
Scanline VFX - Editor (Trailers)

Scanline VFX

Los Angeles, California, United States (Hybrid)
7 Months ago
Apple - Product Design Engineer - AirPods & Future Products

Apple

Cupertino, California, United States (On-Site)
2 Weeks ago
Warner Bros - Avalanche - Lead Designer, Game Systems

Warner Bros - Avalanche

Salt Lake City, Utah, United States (Hybrid)
6 Days ago
Capcom USA - Brand Marketing Manager – Fighting Games

Capcom USA

San Francisco, California, United States (On-Site)
2 Weeks ago
Epic Games - Audio Designer

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
FICO - Automation Testing Engineer

FICO

United States (Hybrid)
2 Weeks ago
Reddit - Senior Data Scientist, Ads

Reddit

United States (Remote)
2 Weeks ago
quience - Manager Growth Marketing, Paid Social (Pinterest)

quience

United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Quality Assurance Jobs

31st Union - Senior Test Automation Engineer

31st Union

San Mateo, California, United States (On-Site)
2 Months ago
Tencent - Testing Development Engineer

Tencent

Shenzhen, Guangdong Province, China (On-Site)
3 Months ago
PlayStation Global - QA Sr Analyst (Contract)

PlayStation Global

Los Angeles, California, United States (On-Site)
5 Months ago
Amber - Junior QA Tester

Amber

Botoșani, Botoșani County, Romania (On-Site)
2 Months ago
Animoca Brands - Senior QA Engineer

Animoca Brands

Hong Kong (Hybrid)
2 Months ago
Epic Games - Senior QA Programmer

Epic Games

Vancouver, British Columbia, Canada (On-Site)
3 Months ago
NVIDIA - Software Verification Manager

NVIDIA

Kiryat Ata, Haifa District, Israel (On-Site)
3 Months ago
Larian Studios - QA Engineer (Game Engine)

Larian Studios

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Months ago
NVIDIA - Software Engineering Intern, Test Development - 2025

NVIDIA

Shanghai, Shanghai, China (On-Site)
4 Months ago
playrix  - Senior QA Engineer (Mobile)

playrix

Georgia (Remote)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (Hybrid)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Samsung Semiconductor

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug