Customer Support Specialist

2 Months ago • 1 Years + • Administrative • Undisclosed

About the job

3 skills required for this role

Add these skills to join the top 1% applicants for this job

microsoft-office

salesforce

customer-centric

Job Description

As a Support Specialist at Neostella, you will work in a fast-paced, rapidly growing, startup environment. Your responsibilities will include database entry, reporting, receiving, verifying, capturing, and digitizing documents and data. You will also be responsible for conducting the intake process of gathering new client information and creating new Filevine projects.

Must have:

1+ years of experience with data entry or related experience
Digitization skills
Attention to detail
Ability to complete tasks quickly and accurately
Collaboration and communication skills
Microsoft Office skills
PDF Adobe
Good English language oral and written communication skills
Ability to understand English-language task direction without formal documentation

Description

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist! By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below!

Key Responsibilities:

Database entry
Reporting
Receiving, verifying, capturing, and digitizing documents and data
Complete individual tasks, as assigned and within determined deadlines
Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.