Disney Programs Learning Team Intern

About the Role & Program:

Disney Programs encompasses the Disney College Program, Culinary Program, and Disney International Program. The Disney Programs Learning team is responsible for bringing developmental, academic and uniquely Disney experiences to life for participants. Our goal is to help develop and encourage others to reach their full potential while navigating the start of their career journey!

The approximate dates of this internship are June 2025 - January 2026.

What You Will Do:

As a Programs Learning Team Intern, you will work in the Disney Programs Office and support the Learning team as a first point of contact for participants. This role involves a high level of administrative responsibilities, including computer data entry, handling phone calls, and in-person communication. As an intern you will collaborate with the team to address participant questions regarding learning offerings, academic support, and general inquiries about Disney Programs. Our intern will assist in coordinating offerings and serve as a liaison for key partners!

• Partner with faculty, students, and scheduling teams to organize and process exam proctoring and independent study hall requests.
• Assess and respond to participant inquiries regarding offering registration, learning certificate requests, and other program-related questions.
• Track offering enrollment, attendance metrics, and learning hours through various booking systems and Microsoft Excel.
• Manage scheduling, communications, and logistics for adjunct facilitators supporting tours and classroom workshops.
• Complete setup and breakdown of classrooms and technology, and lead participant check-in processes.
• Support leadership with the co-facilitation of select learning activities.

Required Qualifications & Skills:

• Must hold a valid U.S. driver’s license (operating a company vehicle is required for this role).
• Strong computer proficiency in Microsoft Office Suite.
• Comfortable lifting 45 pounds, walking up and down multiple flights of stairs, and standing for long periods of time.
• Shown guest service skills.
• Strong conflict resolution and problem-solving skills.
• Proven verbal and written communication skills.
• Proven teamwork skills.
• Demonstrable track record of prioritizing multiple projects.
• Previous operations experience with The Walt Disney Company®.
• Ability to handle confidential information.
• Strong organizational skills with attention to detail.

Preferred Qualifications & Skills:

• Familiarity with Disney Internships and Programs.
• Proven mentoring/counseling skills.
• Validated facilitation or public speaking skills.
• Experience working with a diverse student population.
• Proficiency with programs including DORMS, SAP, Workday, SC Logic, RapID.
• Proficiency in an additional language.

Education:

• Junior or Senior year preferred
• Major or previous coursework in Education, Business Administration, Human Resources, Communications, Hospitality Management, or related major is preferred

Eligibility Requirements & Program Information:

Candidates for this opportunity MUST meet all of the below requirements: 

• Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship. 
• Current Disney Interns, College, International, or Culinary Program Participants:  You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.  
• Be at least 18 years of age
• Possess unrestricted work authorization
• Be compliant with appearance guidelines
• Be able to have a consistent, reliable work schedule throughout the internship
• Fully available for the duration of the internship (approximately 40 hours each week)
• Have reliable transportation to/from work

Additional Information:

• We provide limited housing opportunities for Florida Based Interns through American Campus Communities, for more information 

Recommendation – Print This Role Description: Please note that this role description will not be accessible once the posting is closed. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are invited to interview for this position.