Bazaarvoice is seeking an Enterprise Account Director to join our world-class sales team.  This role requires a unique sales professional with 3+ years of software experience who can manage a broad territory and carry the entire sales process from start to finish. You'll be responsible for defending and selling a high-ROI solution, demonstrating the value propositions of our products and services, and driving conversational discovery dialogue with customers to reveal their pains and requirements.  You'll also need to be able to partner with clients' marketing and merchandising staff and work through their organizations to find key decision-makers.  Finally, you'll need to navigate the legal aspects of the contract with the client's lawyer while leveraging our internal counsel to close the deal.

Bazaar Voice

Director, Product Management

Staff Software Engineer - Full Stack, R6542

Senior Software Engineer (Mobile Apps)

<div class="section page-centered" data-qa="job-description"><div>&nbsp;<b>About Bazaarvoice</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community &amp; enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social &amp; search syndication network. And we make it easy for brands &amp; retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Our brand promise : closing the gap between brands and consumers.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. </span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">It’s official: Bazaarvoice is a </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/?page_id=32344&amp;preview=true/#great-place-to-work">Great Place to Work</a><span style="font-size: 10.5pt;"> in the </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/great-place-to-work-bazaarvoice/">US</a><span style="font-size: 10.5pt;"> , </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/bazaarvoice-great-place-to-work-australia/?utm_campaign=voicestorm&amp;utm_medium=social&amp;utm_source=None&amp;utm_content=fb87ed16-b1c4-44cf-b3d2-375d64f884a7">Australia</a><span style="font-size: 10.5pt;">, </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/bazaarvoice-india-is-officially-a-great-place-to-work/">India</a><span style="font-size: 10.5pt;">, Lithuania, France, Germany and the </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/great-place-to-work-uk/">UK</a><span style="font-size: 10.5pt;">!</span></div><div><br></div><div>Bazaarvoice is looking for an extraordinarily talented individual to join our world-class sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for a unique sales person. You have to be able to manage a broad territory and be able to carry the entire sales process from start to finish on your own merits and skills. This doesn’t mean we won’t be helping you sell – we absolutely will. But we believe strongly in a sales person that has the ability to play all of the important sales roles</div></div><div class="section page-centered"><div><h3>Primary Duties of the Role: </h3><ul class="posting-requirements plain-list"><ul><li>Being confident in defending and selling a high-ROI solution</li><li>Demonstrating the value propositions of our products and services</li><li>Drive conversational discovery dialogue with the customer in order to reveal pains and requirements</li><li>Convincing client’s IT personnel and being able to “talk shop” with them</li><li>Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers</li><li>Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal</li><li>Demonstrate passion and energy both externally with the customer and internally with cross functional teams</li><li>Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process</li></ul></ul></div></div><div class="section page-centered"><div><h3>Skills and Experience Necessary for the Role: </h3><ul class="posting-requirements plain-list"><ul><li>3+ years relative experience in software</li><li>Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice</li><li>Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets</li><li>Proven ability to articulate a vision that resonates with the customer and demonstrates value</li><li>Experience using two way discovery to uncover customer needs and matches solutions to those needs</li><li>Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div><span style="font-size: 10px">#LI-Hybrid</span></div><div><span style="font-size: 10px">#LI-MH1</span></div><div><br></div><div><b>Why join Bazaarvoice?</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Customer is key</b></div><div><span style="font-size: 10.5pt;">We see our own success through our customers’ outcomes.&nbsp;&nbsp;</span></div><div><span style="font-size: 10.5pt;">We approach every situation with a customer first mindset.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Transparency &amp; Integrity&nbsp;Builds Trust</b></div><div><span style="font-size: 10.5pt;">We believe in the power of authentic feedback because it’s in our DNA.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We do the right thing when faced with hard choices.&nbsp;Transparency and trust accelerate our collective performance.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Passionate Pursuit of Performance</b></div><div><span style="font-size: 10.5pt;">Our energy is contagious, because we hire for passion, drive &amp; curiosity.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We love what we do, and because we’re laser focused on our mission.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Innovation over Imitation</b></div><div><span style="font-size: 10.5pt;">We seek to innovate as we are not content with the status quo.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We embrace agility and experimentation as an advantage.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Stronger Together</b></div><div><span style="font-size: 10.5pt;">We bring our whole selves to the mission and find value in diverse perspectives.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We champion what’s best for Bazaarvoice before individuals or teams.&nbsp;&nbsp;</span></div><div><span style="font-size: 10.5pt;">As a stronger company we build a stronger community.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Commitment to diversity and inclusion</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.</span></div></div>