Food & Beverage Supervisor

1 Month ago • All levels

Job Summary

Job Description

Accor is seeking a Food & Beverage Supervisor to manage and enhance guest experiences. Responsibilities include anticipating guest needs, ensuring high-quality service, managing kitchen operations, inventory control, maintaining hygiene standards, motivating the F&B team, boosting sales, and handling administrative tasks related to inventory and equipment. The role also involves ensuring workplace safety, security, and upholding environmental commitments.
Must have:
  • Guest relations expertise
  • Kitchen operations management
  • Inventory control
  • Hygiene standards maintenance
  • Team leadership and motivation
  • Sales and profit margin awareness
  • Quality control
  • Goal achievement
  • Customer service excellence
  • Complaint handling
Good to have:
  • Brand ambassadorship
  • Sales wizardry
  • Hotel knowledge
  • Politeness and charm
Perks:
  • Free night stays in UK hotels
  • 50% discount in Accor Restaurants
  • Discounted hotel rates worldwide
  • Continuous learning via Accor Academy
  • Wellbeing support
  • Opportunities for global experience
  • Participation in sustainability initiatives
  • Growth and development opportunities
  • One-night stay for guest perspective experience

Job Details

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Ready to dive into the exciting world of Food & Beverage supervision? Buckle up for a rollercoaster ride of flavours, fun, and fantastic guest experiences!

Customer Relations Rockstar:

  • Become a guest whisperer, anticipating their needs before they even know them!
  • Sprinkle magic dust on guest interactions, turning frowns into grins
  • Be the living, breathing embodiment of our hotel's awesomeness

Kitchen Conductor:

  • Orchestrate a symphony of production, distribution, and storage
  • Play 'stock market' with our inventory, ensuring we're always flush with goodies
  • Be the hygiene hero, keeping our kitchen squeaky clean and regulation-ready

Team Cheerleader:

  • Transform our crew into hospitality superheroes with your motivational superpowers
  • Be the Yoda to our team, imparting wisdom and mad skills
  • Ensure our staff look so sharp, they could cut cheese with their uniforms

Sales Sorcerer:

  • Cast spells of loyalty on our guests, making them come back for more
  • Conjure up innovative ways to boost sales and sprinkle reliable advice like fairy dust

Admin Ninja:

  • Juggle guest-facing products and equipment inventory like a pro circus performer
  • Guard our precious equipment from the evil forces of loss and breakage

Safety Superhero:

  • Keep our workplace so clean, you could eat off the floor (but please don't)
  • Be the guardian of hotel security, keeping baddies at bay
  • Channel your inner Captain Planet to uphold our environmental commitments

Qualifications

Are you ready to join our food and beverage dream team? Here's what we're looking for in our superstar supervisor:

  • A walking, talking embodiment of our brand's awesome mindset!
  • A natural-born leader who can whip our F&B squad into shape (no actual whipping involved, we promise!)
  • A sales wizard who can boost our numbers while keeping our service quality off the charts
  • A master of disguise who can transform into the perfect hotel representative at a moment's notice
  • A quality control guru with a palate that would make {NAME} jealous
  • A profit margins magician who can make our bottom line disappear... in a good way!
  • A goal-crushing machine who helps our hotel hit targets like it's a game of darts
  • A walking encyclopedia of hotel knowledge (or at least really good at pretending to be one)
  • A politeness ninja who can charm the socks off any guest, no matter how grumpy
  • A complaint-handling superhero who can turn frowns upside down faster than you can say "complimentary dessert"

If you think you've got what it takes to rock this role, we can't wait to meet you! Let's make some F&B magic together!

Additional Information

Our mission at the Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

A little more information:

We are committed to giving our talents the skills and support required to deliver excellent service, and most importantly, to grow in their careers. No matter your specialty or culinary background, we offer great training to improve your skills.

Our hotel offers 307 rooms, and Bar and Restaurant facilities available 24/7.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Food & Beverage Supervisor, please click apply now! Wed love to hear from you!

One more thing…

By working at the Ibis Budget London Heathrow Central you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

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About The Company

Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history.


Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 98,000 professionals.


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