Head of Duolingo Store, Consumer Products

6 Months ago • 5-13 Years • Marketing

Job Summary

Job Description

Duolingo seeks a Head of Duolingo Store to drive e-commerce growth, manage P&L, and build a captivating brand experience. 5+ years of experience in e-commerce or merchandising leadership, proven track record in building brands via e-commerce channels, and experience with building a merchandising function from the ground up are essential.
Must have:
  • E-commerce Leadership
  • Brand Building
  • Merchandising
  • P&L Management
Good to have:
  • Consumer Brand
  • Multilingual
  • Education Passion
  • Shopify & Amazon
Perks:
  • Holistic Well-being
  • Employee Benefits

Job Details

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.


About the role

We are looking for an experienced merchandising and brand leader for the Duolingo store. The role will build our merchandising efforts into a core part of our iconic brand. If you have a pulse on culture, a keen eye for developing fun, quirky products, and have experience building a merch store for a consumer brand -- please apply! As a core member of our marketing organization, the ideal candidate will be self-motivated, balance a strong sense of creative with the practicalities of managing a P&L, and have experience working in a fast-moving, highly cross-functional environment.

 

  You will...

  • Own the success of the Duolingo Store (store.duolingo.com) and build it into a channel that contributes to Duolingo's iconic brand
  • Grow the store and its products into an aspirational brand through creative merchandising, retail events, and gifting programs
  • Lead development, product roadmap, and release strategy of Duolingo merchandising, in partnership with Marketing, Design, Business Development, third-party vendors, and contractors
  • Ensure operational efficiency of our Merchandising operation, including managing our site performance, vendor relationships, supply chain, and P&L, in collaboration with a Store Coordinator
  • Work closely across the marketing team to integrate Duolingo merchandising into our brand campaigns

 

  You have...

  • 5+ years in e-commerce or merchandising leadership
  • a proven track record in building a brand via e-commerce channels
  • An ability to think outside of the box when it comes to merchandising and branding
  • Experience with building a merchandising or e-commerce function from 0 to 1
  • 3+ years with demonstrated operational excellence managing a P&L and e-commerce platforms such as Shopify and Amazon Storefront

 

  Exceptional candidates will have...

  • Experience working at a world-class consumer brand
  • Working proficiency in more than one language
  • A passion for education, memes, culture, and language

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

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About The Company

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available.


Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.


Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.


Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated. 


With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all. 


Duolingo has raised US $138 million from investors including Union Square Ventures, Capital G (formerly Google Capital), NewView Capital, Kleiner Perkins Caufield & Byers, Drive Capital, Ashton Kutcher and Tim Ferriss.


Duolingo has been named to: BuiltIn's Best Places to Work (2023), Fast Company Best Workplaces for Innovators (2022), Fast Company 10 Most Innovative Education Company (2022), Best Machine Learning Startups for by Glassdoor (2020), Forbes' "Next Billion Dollar Startups" (2019), CNBC's Disruptor 50 (2018, 2019), Fortune's "Change the World" list (2019), TIME Magazine's Genius Companies (2018), Fast Company's "Most Innovative Companies" (2017, 2018, 2020), Inc.'s "Best Places to Work" (2018), Entrepreneur's "Top Company Cultures" (2018).

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